Shout Out Wall for Q2 2022

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Shout Out Recipients
March 17, 2022 - June 30, 2022 (Q2)

John S.

I really appreciate the effort and time that Tuan's team had put into this project. It made a huge improvement from the previous process.

Employees are able to sign up for direct deposit via self-services, and the process time reduce from 4-6 weeks to 1-2 weeks.

Thank you again!!

Agnes

Douglas A.

Helpful and kind to our Facilities workers when seeking SSO assist between a broken fob and Duo app. Thanks for your speedy solutions!

Rebecca D.

Sterling S.

Very helpful in providing solutions to technical issues with printers, computers, etc. Very professional.

Krzysztof K.

Very helpful in providing technical helps to printers, computers and etc.

Tram T.

Very helpful in converting Excel files into DAT files to transfer to vendor's system.

Arsenio H.

Very helpful in resolving issues with CFS and providing solutions. Very respectful and professional.

Rebecca D. and Nat K.

Rebecca was persistent and diligent in meeting with me to get tutoring on the mobile app. She provided details ahead of time so that when we met, it was an efficient use of our time. She invited Nat to the meeting just in case, and he was able to join quickly and easily and provide me with the information I needed to make a decision. I was blown away by the unwavering dedication to service both Rebecca and Nat demonstrated throughout the process. Thanks to everyone for making this happen!

Ivan W.

Ivan Wong has provided years of service to me. Back when the Enrollment Management Tech team was dissolved, there was no one assigned to help me implement new CSU requirements for math and English "remediation" and new Early Start BPG work. Ivan--with help from Andy Wong and Whitney Wong--led the way in supporting me when there was little support. To this day, I am impressed with Ivan's combination of deep technical knowledge and friendly customer service. He is AMAZING.

James T.

Great Service, Patience, on time, and cordial help when needed.

About Shout Outs

The ITS Shout Out program recognizes ITS employees for going the extra mile at work and striving to make our department better.

Nominate an ITS employee today!

Golden Gator Synopsis

Every quarter ITS selects a staff member(s) or a team as a recipient for our Golden Gator Award. The winner(s) will be announced at our quarterly Town Hall meeting.

How Does it Work

If a person or team provides excellent service or leadership, you can nominate them for a shout-out on our shout-out page. There are several categories to choose from when submitting a nomination, including Calm in the Eye of the Storm, the Behind the Scenes Wonder, Above & Beyond the Call, Customer Whisperer, Unwavering Dedication to Service, Unexpected Leader, and other, where you may write in another category of your own choosing. Once you select your preferred category, you can then compose an explanation behind your shout-out submission. Please include your name, department, and email address.

Below is an example of what a nomination may look like:

Jane Doe

nominated on 12/1/2020

Kindly be informed Jane helped us tremendously to resolve one issue in CS. We would like to give our sincere special recognition to them. Without their expertise and willingness to help this communication would not be going out today. I appreciate their efforts more than I can say.

 

What Happens Next

Once we receive your nomination, we will notify the nominee(s) and their supervisors letting them know they’ve been nominated. ITS will then post the nomination to our ITS shout-out wall. The shout-out will be listed under the quarter in which they were received. At the end of the corresponding quarter, ITS’s Staff Advisory group and one member from outside ITS will meet to vote on all the nominations received. Based on the tally of votes, we will determine who will receive our Golden Gator Award for the quarter. We will then notify you that your nominee was chosen as a winner. The winner(s) will be announced at our Town Hal meeting and listed as such on our shout-out wall. 

View previous recipients

2020

2021

2022