Staff | Information Technology Services

Get Connected

Administrative

Security

Key Services

Accounts & Access

Account and Access will help guide you through services such as SF State Web Login, SF State ID and password, Student and Faculty Center Access, and directory information.

Email, Messaging, & Collaboration

Email, Messaging, & Collaboration includes guides for your Faculty, Staff or Student SF State email address, with additional assistance in sending mass emails and navigating Outlook.

File Storage

Explore ways in which you can store files online Box.com or guides on department or secure file shares.

Hardware Support

For faculty and staff, learn of the requirements and ways to improve your desktop and printer inventory.

IT Security

Learn proper procedures to protect against viruses and malware, learn about spam and phishing procedures, and know the steps if your account becomes compromised.

On-Campus Residents

Wi-Fi (Apogee/ResNet), Cable TV and other services

Research Tools

Learn how to navigate iLearn as a student or faculty member, as well as use survey and statistical software (Qualtrics, Minitab, SAS, and SPSS).

Software Support & Distribution

Download Anti-Virus, Office 365, Adobe CC, and other software provided by SF State.

Telephone, Directory, & Communication

Set up your voicemail password on office landlines, call forwarding, cell phone request, billing, Zoom and directory information.

Web Content & Applications

Check out the new SF State Mobile App!

Wireless & Network

Troubleshoot your wireless connection or network.

View ITS's Service Level Expectations (SLE)