ITS Archived Alerts
Overview
A critical Oracle patch will be applied on the OBPRD database starting on Friday, April 8, 2022. These critical security updates are being applied to ensure our data remains protected. The maintenance will be from Friday, April 8, 2022, at 5:00 p.m. to Saturday April 9, 2022, at 5:00 p.m. There will be an interruption to all services that connect to the Oracle databases while the patch is being applied.
What Can You Expect
The following applications and services will not be available during patching:
- OnBase application
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
Security updates will be applied on the Institution Research database starting on Friday, April 1, 2022. This will help ensure our data remains protected. The maintenance will be on Friday, April 1, 2022, from 5:00 p.m. to 8:00 p.m.
What Can You Expect
During the update, the Institution Research Service will not be available.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
The Chancellor's Office has scheduled a downtime maintenance window for campus PeopleSoft Campus Solutions (CS) 9.2. The downtime will occur on Friday, April 1, 2022, from 8:00 p.m. to midnight while the Chancellor's Office works to apply maintenance pack upgrade. Benefits include:
Updated to the 2022-2023 College Financial Plan
- Enhancement to residency logic for transfer applicants and applicants less than 19 years old
- Load and post official Advanced Placement (AP) and TOEFL MyBestScores
What Can You Expect
Campus Solutions (CS) will not be available during the maintenance window. Affected applications include:
- Accept Admission Offer
- CEL Quick Admit
- Gator Scheduler
Support
Overview
From Friday, April 1, 2022, at 5:00 p.m. through Sunday, April 3, 2022, at 5:00 p.m., ITS will expand the discontinuation of legacy email authentication protocols to all accounts in order improve the security of our infrastructure.
What Can You Expect
This will impact any user that is still using legacy email authentication, including students. Most users will need to switch to using Outlook for desktop, Outlook for Mobile, or Outlook Web Access (OWA).
Additional information about email can be found at:
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
The ITS Network team will perform maintenance on Friday, March 25, 2022, from noon – 4:00 p.m.
What Can You Expect
ITS does not expect any impact to traffic passing through the border firewall. We will be closely monitoring incoming and outgoing traffic to ensure connectivity.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
On Friday, March 25, 2022, from 8:00 p.m.-midnight, ITS will renew the security certificate for our Domain Controllers which serve the LDAP/LDAPS connections. This change will impact system services that connect to Active Directory via LDAPS. This change has been coordinated with the impacted service owners. The certificate enables encrypted communication between applications and domain controllers.
What Can You Expect
End users or clients should not experience any issues with their connectivity to SF State resources. Application administrators should confirm that their applications which use secure LDAP have a valid certificate chain installed, and be prepared to install the updated certificate if needed.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
A critical Oracle patch will be applied on the PROD database starting on Friday, March 18, 2022. These critical security updates are being applied to ensure our data remains protected. The maintenance will be from Friday, March 18, 2022, at 5:00 p.m. to Saturday, March 19, 2022, at 5:00 pm. There will be an interruption to all services that connect to the Oracle databases while the patch is being applied.
What Can You Expect
The following applications and services will not be available during patching:
- Academic Senate Voting
- CEL Shopping Cart
- Class Schedule
- Data refresh for HR_INTERFACE object
- Data refresh for OneCard
- Data refresh for some OnBase MVs
- Directory Search
- Email Account Services
- Grade Exceptions
- MV refresh for Academic Technology
- MV refresh for Follett Bookstore
- MV refresh for usage of Web Team such as those Class Roster objects
- Password Change / Reset
- Pre-Requisite Roster
- SF State ID lookup
- Short Term Loan
- University Calendar
- Zeus Test
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
The ITS Network team will perform maintenance on Friday, March 11, 2022, from noon – 4:00 p.m.
What Can You Expect
ITS does not expect any impact to traffic passing through the border firewall. We will be closely monitoring incoming and outgoing traffic to ensure connectivity.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
A critical Oracle patch will be applied on the OIMPRD database starting on Friday, March 11, 2022. These critical security updates are being applied to ensure our data remains protected. The maintenance will be from Friday, March 11, 2022, at 5:00 p.m. to Saturday, March 12, 2022, at 5:00 p.m. There will be an interruption to all services that connect to the Oracle databases while the patch is being applied.
What Can You Expect
The following applications and services will not be available during patching:
- The Oracle Identity Manager (OIM) Provisioning system
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
ITS will apply monthly Windows security updates and critical updates on Windows servers on Saturday, March 12, 2022, from 6:00 p.m.-midnight. The latest Windows security patches fix the vulnerabilities and errors in Windows and associated software. Security and critical updates reduce the risk of exploitation by malware or hackers.
What Can You Expect
During the maintenance window, users may experience a brief loss of service while each server is rebooted. Each server is expected to be unavailable for less than 10 minutes during the maintenance window.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.