ITS Archived Alerts
Overview
Information Technology Services (ITS) will apply a critical Oracle patch to the OIMPRD and IRDMPRD databases from Friday, May 16, at 5 p.m. through Saturday, May 17, at 5 p.m. These essential security updates help ensure the protection of our data. During this maintenance window, there will be a brief interruption to all services that connect to the Oracle databases.
Benefit:
Upgrading the Oracle OIMPRD and IRDMPRD will enhance security and ensure continued protection of our systems.
What to Expect
The following applications and services will be unavailable during the maintenance period:
- Budget AO - Executive Dashboard (Tableau Cloud)
- Division of Student Life (DSL) GatorX DataMart
- Metro College Data Feed to Salesforce Cloud
- Office of Research and Sponsored Programs (ORSP) Data Feed to InfoED Cloud
- Oracle Identity Manager (OIM) Provisioning system
- University Advancement CRM DataMart (BlackBaud Cloud)
- WebFocus reporting services - Dept of IR
Support
If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call 415-338-1420.
Overview
Information Technology Services (ITS) will apply monthly Windows security and critical updates on Windows servers on Saturday, May 17, 2025, from 6 p.m. to midnight. The latest Windows security patches fix vulnerabilities and errors in Windows and associated software, reducing the risk of exploitation by malware or hackers.
What Can You Expect
During the maintenance window, users may experience a brief loss of service while each server reboots. Each server will be unavailable for less than 10 minutes during the maintenance window.
Support
If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call 415-338-1420.
Overview
Information Technology Services (ITS) will renew the security certificate for the SFSU Domain Controllers, which serve LDAP/LDAPS connections, on Friday May 16, 2025, from 8 p.m. until midnight. This change will impact system services that connect to Active Directory via LDAPS. End users or clients should not experience any connectivity issues with SFSU resources. ITS has coordinated with the service owners to schedule this change.
Benefit:
Secure connection to domain controllers in ad.sfsu.edu requires a certificate. A certificate enables encrypted communication between applications and domain controllers.
What to Expect
End users or clients should not experience any issues with their connectivity to SFSU resources.
Support
If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call 415-338-1420.
Overview
On Saturday, May 3, from 4 to 6 p.m., Information Technology Services (ITS) will apply monthly security and critical OS updates on the Linux servers.
Benefit
These updates address security vulnerabilities and enhance the stability of services.
What Can You Expect
During the maintenance window, users may experience a brief service disruption while the system reboots. Each service will be unavailable for approximately ten minutes.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
The Chancellor's Office (CO) has scheduled a maintenance window for the Common Financial Systems (CFS) 9.2 PeopleSoft platform. The system will be unavailable from Friday, April 25, 2025, at 5:00 p.m. until Monday, April 28, 2025, at 9:00 a.m. to allow for the implementation of the maintenance pack.
Benefit
The CFS MP6 upgrade brings up the PeopleSoft Finance system to the current Oracle patch level as part of the application operation and maintenance lifecycle, correcting bugs and enhancing tools and features.
What to Expect
CFS will be unavailable during the maintenance window. Scheduled jobs during this maintenance window may also be impacted.
The following applications will be affected:
• Balance Sheet Income Statement for Auxiliary
• Cash Offset for GL
• CSU Accounting Line for GL
• Independent Contractor for Auxiliary
• Prorate
• Registration Appeal
• Scheduled Jobs for Cashnet
• Short-term loan
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.
Overview
Information Technology Services (ITS) will perform maintenance on the campus WiFi network to install a new authentication certificate on April 25, 2025, from 10 p.m. to midnight. This certificate will replace the current certificate, which is set to expire, ensuring our network remains secure.
What to Expect
Users may be prompted with a “New Certificate” warning. If prompted, users will need to accept the new certificate to successfully connect to the WiFi network.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.
Overview
The Chancellor's Office (CO) has scheduled a maintenance window for the Campus Solutions (CS) 9.2 PeopleSoft platform. The system will be unavailable on Friday, April 25, from 8:00 p.m. to midnight to apply a maintenance pack.
Benefit
The CO has provided updated packaging equations and callable SQLs to help campuses estimate Middle-Class Scholarship (MCS) awards.
What to Expect
Campus Solutions (CS) will be unavailable during the maintenance window.
The following applications will be impacted:
- Accept Admission Offer
- CPaGE Quick Admit
- Gator Scheduler
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.
Overview
Information Technology Services (ITS) will perform scheduled maintenance on the campus network in various buildings to improve network functionality, increase uptime, and enhance overall efficiency.
What to Expect
During the maintenance, each affected building will experience a temporary service interruption affecting both the wired network and Wi-Fi lasting approximately one hour. The work will be carried out in campus buildings as follows:
- Monday, April 14- Student Services & Old Science (6:30 a.m. - 7:30 a.m.)
- Tuesday, April 15- Business & HSS (6:30 a.m. - 7:30 a.m.)
- Wednesday, April 16 - Burk Hall, Ethnic Studies, & Psychology (6:30 a.m. - 7:30 a.m.)
- Thursday, April 17- Student Union (6:30 a.m. - 7:30 a.m.)
- Friday, April 18 - Library (6:30 a.m. - 7:30 a.m.)
Support
If you experience any issues or require assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.
Overview
Information Technology Services (ITS) will apply monthly Windows security and critical updates on Windows servers on Saturday, April 12, 2025, from 6 p.m. to midnight. The latest Windows security patches fix vulnerabilities and errors in Windows and associated software, reducing the risk of exploitation by malware or hackers.
What Can You Expect
During the maintenance window, users may experience a brief loss of service while each server reboots. Each server will be unavailable for less than 10 minutes during the maintenance window.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
On Saturday, April 5, from 4 to 6 p.m., Information Technology Services (ITS) will apply monthly security and critical OS updates on the Linux servers.
Benefit: These updates address security vulnerabilities and enhance the stability of services.
What Can You Expect
During the maintenance window, users may experience a brief service disruption while the system reboots. Each service will be unavailable for approximately ten minutes.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.