ITS Archived Alerts
Overview
ITS will upgrade and reboot the network switches in the Gym, Psychology, Science, and Student Services (SSB) buildings on Monday, August 1, 2022, from 7:30 p.m. - 11:30 p.m.
What Can You Expect
All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Gym, Psychology, Science, and SSB buildings during the upgrade window.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
ITS will upgrade the operating system on the Fine Arts and Core network switches on Tuesday, August 2, 2022, from 7 a.m. – 8 a.m. This will ensure the Fine Arts and Core network switches have the latest vendor-recommended operating system.
What Can You Expect
All network connections (Wi-Fi, VoIP Phones, and wired connections) will be down in both the Fine Arts building and the Downtown campus during the upgrade window.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
ITS will upgrade and reboot the network switches in the Hensill Hall, Health & Social Sciences (HSS), and Marcus Hall buildings on Tuesday, August 2, 2022, from 7:30 p.m. - 11:30 p.m.
What Can You Expect
All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Hensill Hall, HSS, and Marcus Hall buildings during the upgrade window.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
ITS will upgrade and reboot the network switch in the Humanities building on Wednesday, August 3, 2022, from 7:30 p.m. - 11:30 p.m.
What Can You Expect
All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Humanities building during the upgrade window.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
ITS will replace aging DHCP servers for Guest Wi-Fi on Wednesday, August 3, 2022, from 8 p.m.-9 p.m. The new servers will provide highly reliable and redundant service.
What Can You Expect
Guest Wi-Fi clients will continue to operate as usual. Guest Wi-Fi clients will be automatically forwarded to the new DHCP servers. There will be no significant impact on clients.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
The Chancellor's Office has scheduled a downtime maintenance window for campus PeopleSoft platforms Campus Solutions (CS) 9.2. The downtime will occur on Friday, August 5, 2022, from 8 p.m. to midnight while the Chancellor's Office works to apply the maintenance pack upgrade.
Benefits include:
- Modification to admissions application for returning students
- Updates to enrollment process and pages for MCS (Middle Class Scholarship) program
What Can You Expect
Campus Solutions (CS) will not be available during the maintenance window. Affected applications include:
- Accept Admission Offer
- CEL Quick Admit
- Gator Scheduler
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
ITS will upgrade the operating system on the Downtown Campus Network Switch on Thursday, August 11, 2022, from 7 a.m.-8 a.m. This will add redundancy in the path between floors and reduce single points of failure.
What Can You Expect
All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Downtown Campus during the upgrade window.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
ITS will upgrade the Downtown Campus Network Switch on Thursday, July 14, 2022, from 7 a.m.-8 a.m. This will add redundancy in the path between floors and reduce single points of failure.
What Can You Expect
All network connections (Wired, Wireless, and VoIP phones connections) will briefly be down at the Downtown Center campus during the upgrade window.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
The Chancellor's Office has scheduled a downtime maintenance window for campus PeopleSoft platforms (Campus Solutions (CS) 9.2 and Human Resources (HR) 9.0. The downtime will occur on Friday, July 15, 2022, from 8 p.m. to midnight while the Chancellor's Office works to apply maintenance pack upgrade.
Benefits:
- Updates to EAB Student General file
- Updates to Financial Aid Database Reporting
- Updates to Veterans Benefit Reporting
What Can You Expect
Both Campus Solutions (CS) and Human Resources (HR) will not be available during the maintenance window. Affected applications include:
- Accept Admission Offer
- CEL Quick Admit
- E-Trac
- Gator Scheduler
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
The Chancellor’s Office has scheduled a downtime maintenance window for the HEERF online application enhancement in the Campus Solutions (CS) production environment (CSFPRD). The downtime will occur on Friday, July 15, 2022, from 8 p.m. to midnight while the Chancellor's Office performs the upgrade. General software fixes and product improvements are featured in the application update.
What Can You Expect
The Campus Solutions (CS) production environment will not be available during the upgrade period.
Affected applications include:
- Campus Solutions
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.