Alerts

Having issues with any of these services? Check the system status below.

 

Box

https://status.box.com/

DocuSign

https://status.docusign.com/

Duo (2FA)

https://status.duo.com/

Office 365 (includes Teams)

https://twitter.com/MSFT365Status

Pantheon (Drupal)

https://status.pantheon.io/

Qualtrics

https://www.qualtrics.com/status/

Zoom

https://status.zoom.us/

Monthly Linux Servers Update – Sunday, July 13, 2025

Overview

On Sunday, July 13, from 4 to 6 p.m., Information Technology Services (ITS) will perform monthly security and critical operating system (OS) updates on the Linux servers.

 

Benefit

These updates address known security vulnerabilities and enhance the overall stability and performance of Linux services.

 

What Can You Expect

During the maintenance window, users may experience a brief service disruption while the system reboots. Each service is expected to be unavailable for approximately ten minutes.

 

Support

If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call (415) 338-1420. 


Monthly Windows Update- Saturday, July 12, 2025, 6 p.m.-midnight

Overview

Information Technology Services (ITS) will apply monthly Windows security and critical updates on Windows servers on Saturday, July 12, 2025, from 6 p.m. to midnight. The latest Windows security patches fix vulnerabilities and errors in Windows and associated software, reducing the risk of exploitation by malware or hackers. 

 

What Can You Expect

During the maintenance window, users may experience a brief loss of service while each server reboots. Each server will be unavailable for less than 10 minutes during the maintenance window.

 

Support

If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call (415) 338-1420. 


PeopleSoft Campus Solutions & Human Resources Linux 8 Upgrade – July 11 – 12, 2025

Overview

The Chancellor’s Office will upgrade the PeopleSoft Campus Solutions and Human Resources servers to Linux 8. System downtime is scheduled to begin on Friday, July 11, at 5:00 p.m. and end on Saturday, July 12, at 5:00 p.m. 

 

Benefit

The server upgrade includes the following improvements:

  • Improved performance
  • Enhanced data security
  • Streamlined application development

 

What to Expect

Any application that accesses PeopleSoft Campus Solutions or Human Resources data directly will be unavailable during the upgrade window.

 Applications include:

•  Accept Admissions Offer

•  E-Trac

•  SF State Mobile App features such as Class Schedule, Financial Aid, etc.

•  Web applications such as Class Search, CPaGE Shopping Cart, Password Change/Reset, Faculty Grade Exceptions, and others.

 

Support

If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call (415) 338-1420.