Alerts

Overview

The Chancellor's Office has scheduled a downtime maintenance window for the campus PeopleSoft platform Campus Solutions (CS) 9.2. The downtime will occur on Friday, February 28th, from 8:00 p.m. to midnight while the Chancellor's Office works to apply a maintenance pack upgrade.

Benefit:

This maintenance will apply updates to the annual 2025-26 Cal ISIR. 

What Can You Expect

Campus Solutions (CS) will not be available during the maintenance window. Affected applications include:

- Accept Admission Offer

- CPaGE Quick Admit

- Gator Scheduler

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade Palo Alto Network’s GlobalProtect VPN software to the latest version of 6.2.5 on Friday, February 28^th from 8 p.m. until 9 p.m.

Benefit: This maintenance will ensure our campus remains secure by improving GlobalProtect security features. 

What Can You Expect

After the upgrade, users connecting to GlobalProtect will be prompted to download and upgrade to the latest version of GlobalProtect software. 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420. 

Overview

ITS will discontinue the remaining legacy OnBase EP3 servers in production at 8 p.m. on Wednesday, February 26th at 8 p.m.

After the legacy users are shut down, the EP3 Unity Client and EP3 Thick Client will no longer be supported. Users must update to the latest OnBase 24 versions using the OnBase 24 Production servers.

Benefit: By updating OnBase, we increase security and functionality, while reducing service and maintenance costs.

What Can You Expect

Anyone remaining on the legacy EP3 Unity client and/or EP3 Thick client after the servers are shut down will need to upgrade to the OnBase 24 client. These upgrades are available through your IT Service providers now.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420. 

Overview

On Friday, February 21, 2025, from 10 p.m. until midnight, ITS will upgrade the campus wireless infrastructure as part of a required maintenance. 

Benefit: This upgrade will reduce potential security vulnerabilities to the campus’s wireless network. 

What Can You Expect

During the maintenance window, the campus WiFi will be unavailable. 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.