Alerts

Overview

Information Technology Services (ITS) will perform scheduled maintenance on the on-premises Exchange servers on Saturday, January 10, 2026, from 6 p.m. to midnight. Office 365 email services will not be impacted. A brief delay in automated relay emails may occur if unexpected issues arise.

Benefit

This maintenance ensures the on-premises Exchange environment remains secure, supported, and aligned with current Microsoft standards.

Support

If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call (415) 338-1420. 

Overview

Information Technology Services (ITS) will install a new server certificate on the campus Wi-Fi authentication service on Friday, January 16, 2026, from 10 p.m. to midnight.  Installing the new certificate now helps ensure uninterrupted wireless service and avoids certificate renewals during the semester.

What Can You Expect

Some Wi-Fi devices, depending on the operating system, may display a new certificate prompt. Users will need to accept the new certificate when prompted to complete the Wi-Fi connection.

Support

If you experience any issues outside of the maintenance window or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call (415) 338-1420. 

Overview

Information Technology Services (ITS) will apply monthly Windows security and critical updates on Windows servers on Saturday, January 17, 2026, from 6 p.m. to midnight. The latest Windows security patches fix vulnerabilities and errors in Windows and associated software, reducing the risk of exploitation by malware or hackers. 

What Can You Expect

During the maintenance window, users may experience a brief loss of service while each server reboots. Each server will be unavailable for less than 10 minutes during the maintenance window.

Support

If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call (415) 338-1420. 

Overview

Information Technology Services (ITS) will upgrade network equipment in the following buildings (in order): Business Building, Psychology/Ethnic Studies, and Burk Hall. The schedule is as follows:

• January 12 (Monday) – Business Building, 7 am–8 am
• January 13 (Tuesday) – Psychology/Ethnic Studies, 7 am–8 am
• January 14 (Wednesday) – Burk Hall, 7 am–8 am

Benefit

These upgrades will increase backbone bandwidth to 10 Gbps for each building.

What Can You Expect

Internet connectivity for the entire building will go down during the changeover; full connectivity should be restored within 30 minutes.

Support

If you experience any issues outside of the maintenance window or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call (415) 338-1420.