ITS Alerts

Overview:

On Friday, June 22nd from 10:00 p.m. to Saturday, June 23rdat 5:00 a.m., ITS will be upgrading the Wireless Network Authentication to a newer version.

As the current version will no longer be supported by the vendor starting in early 2019, we are making the necessary change well in advance to ensure users are not impacted.

What can you expect:

Guest wireless access registration and login will not function during the upgrade. Existing guest wireless connections and all other wireless network access will not be affected.

Support:

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.



Overview:

On Saturday, June 23rd, 2018, Skillsoft Cloud Operations will be conducting maintenance activities on the infrastructure and software supporting the Skillsoft datacenters. Because of the significant nature of this maintenance, Skillsoft regrets that this event must be conducted with some impact to learners.

What can you expect:

As a result, all Skillsoft hosted services, with the exception of Percipio, will be inaccessible during this maintenance event. Every effort is being made to minimize the duration of those activities, and Skillsoft's expectation is that the impact will not exceed 12 hours commencing at 7:00 AM Eastern. It is their hope that the impact will be less in duration; however, in the interest of setting conservative expectations, up to 12 hours should be anticipated.



Overview:

On Saturday, June 30th from 10:00 p.m. to Sunday, July 1st at 6:00 a.m., the primary campus internet connection will be upgraded from 10 Gigabit Ethernet to 100 Gigabit Ethernet.

This upgrade will increase our internet capacity for the campus.

What can you expect:

Access to and from SF State resources and the internet will experience intermittent disruptions during this maintenance window.

Support:

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.