Overview
Information Technology Services (ITS) will apply a critical Oracle patch to the OIMPRD and IRDMPRD databases from Friday, May 16, at 5 p.m. through Saturday, May 17, at 5 p.m. These essential security updates help ensure the protection of our data. During this maintenance window, there will be a brief interruption to all services that connect to the Oracle databases.
Benefit:
Upgrading the Oracle OIMPRD and IRDMPRD will enhance security and ensure continued protection of our systems.
What to Expect
The following applications and services will be unavailable during the maintenance period:
- Budget AO - Executive Dashboard (Tableau Cloud)
- Division of Student Life (DSL) GatorX DataMart
- Metro College Data Feed to Salesforce Cloud
- Office of Research and Sponsored Programs (ORSP) Data Feed to InfoED Cloud
- Oracle Identity Manager (OIM) Provisioning system
- University Advancement CRM DataMart (BlackBaud Cloud)
- WebFocus reporting services - Dept of IR
Support
If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call 415-338-1420.