ITS Alerts

Overview:

A critical Oracle patch will be applied on the PROD database starting on Friday, December 4, 2020. These critical security updates are being applied to ensure our data remains protected. The maintenance will be from Friday, December 4, 2020 at 5:00 pm to Saturday December 5, 2020 at 5:00 pm. There will be an interruption to all services that connect to the Oracle databases while the patch is being applied.

What can you expect:

The following applications and services will not be available during patching: 

  • Academic Senate Voting
  • CEL Shopping Cart
  • Class Schedule
  • Data refresh for HR_INTERFACE object
  • Data refresh for OneCard
  • Data refresh for some OnBase MVs
  • Directory Search
  • Email Account Services
  • Grade Exceptions
  • MV refresh for Academic Technology
  • MV refresh for Follett Bookstore
  • MV refresh for usage of Web Team such as those CR objects
  • Password Change / Reset
  • Pre-Requisite Roster
  • SF State ID lookup
  • Short Term Loan
  • University Calendar
  • Zeus Test

Support:

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420. 



Overview:

Currently, active students do not display their “Student” role in the Outlook Directory. On Friday, December 4, 2020 from 10:00 p.m. – 11:00 p.m., ITS will implement changes to display the “Student” role in the title field of the Outlook Directory for active students. This data will improve the Outlook Directory search.

What can you expect:

No user impact is expected during this change.

Support:

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420. 



Overview:

A critical Oracle patch will be applied to the FPPRD and FWPRD databases starting on Friday, December 11, 2020. These critical security updates are being applied to ensure our data remains protected. The maintenance will be from Friday, December 11, 2020 at 5:00 p.m. through Sunday, December 13, 2020 at 5:00 p.m. There will be an interruption to all services that connect to the Oracle databases while the patch is being applied.

What can you expect:

The following applications and services will not be available during patching:​​

  • Cash Offset for GL
  • CFS Crosswalk
  • Change Oracle Account Password
  • CSU Accounting Line for GL
  • Gator pass
  • Independent Contractor for Auxiliary
  • Prorate
  • Registration Appeal
  • Scheduled Jobs for Cashnet
  • Short-term loan

Support:

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.