ITS Alerts

Overview:

The OnBase Production Environment will be down for maintenance from 5:00 p.m. Friday, April 26, 2019 through 6:00 p.m. Sunday, April 28, 2019. This maintenance will provide increased security and compatibility in the OnBase Production environment.

What can you expect:

The OnBase Production environment will be unavailable during the maintenance window. If you experience scanning issues on or after April 29, please contact service@sfsu.edu.

Support:

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.



Overview:

We are continuing to experience telephone issues in University Housing (HDCS) & Residential Life. This issue affects calls between University Housing (HDCS) & Residential Life and Corporation Yard. Until further notice, please use the workaround below.

What can you expect:

Users calling between University Housing (HDCS) & Residential Life and Corporation Yard must use direct line dialing by dialing 9+1+415+(7-digit number).

Support:

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.