Alerts

Overview

Information Technology Services (ITS) will perform required security maintenance on the San Francisco State University (SFSU) OneCard system, on Friday, March 28, 2025,from 9 a.m. to 11 a.m. The OneCard system and Transact will be unavailable during this maintenance window. 

Benefit: This upgrade will enhance both the security and reliability of the OneCard system.

What to Expect

The SFSU OneCard system and its integrated services will be unavailable during the maintenance window. 

Impacted Integrated Systems: 

• Campus Meal Plans 
• eAccounts 
• Fill Stations 
• Flowbird (Parking Lot Kiosk System) 
• Follett Bookstore System 
• Innosoft Fusion 
• Micros Systems (Cash Registers) 
• OneCard Clipper Integration 
• Online Photo Submission 
• Pinnacle Door Control updates (doors will still function, but no changes can be made to the system) 
• Sequoia Systems (Cash Registers) 
• Sodexo updates 
• StarRez updates 
• Transact Mobile Ordering 
• TruCredential (for ID Card creation) 
• Uniprint
• Verifone V200c POS Devices
• Xerox Machines

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420. 

Overview

Information Technology Services (ITS) will apply a critical Oracle patch to the FPPRD and FWPRD databases from Friday, March 21, at 5 p.m. through Sunday, March 23, at 5 p.m. These essential security updates help protect our data and ensure system integrity. During this maintenance window, there will be a brief interruption to all services connected to the Oracle databases. 

Benefit: Upgrading the Oracle FPPRD and FWPRD databases will enhance security and provide continued protection for our systems. 

What to Expect

The following applications and services will be unavailable during the maintenance period: 

• Cash Offset for GL
• CFS Crosswalk
• Change Oracle Account Password
• CSU Accounting Line for GL
• Gator pass
• Independent Contractor for Auxiliary
• Prorate
• Registration Appeal
• Scheduled Jobs for Cashnet
• Short-term loan

Support

If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420. 

Overview

Information Technology Services (ITS) will apply a critical Oracle patch to the PROD and OBPRD database from Friday, March 21, at 5 p.m. through Saturday, March 22, at 5 p.m. These essential security updates help ensure our data remains protected. During this maintenance window, there will be a brief interruption to all services that connect to the Oracle databases. 

Benefit: Upgrading the Oracle PROD and OBPRD will enhance security and ensure continued protection of our systems. 

What to Expect

The following applications and services will be unavailable during the maintenance period: 

• Academic Senate Voting
• CEL Shopping Cart
• Class Schedule
• Data refresh for select OnBase MVs
• Data refresh for HR_INTERFACE object
• Data refresh for OneCard
• Directory Search
• Email Account Services
• Grade Exceptions
• MV refresh for Academic Technology
• MV refresh for Follett Bookstore
• MV refresh for [Web Team (e.g., CR objects)]
• OnBase application
• Password Change / Reset
• Pre-Requisite Roster
• SF State ID Lookup
• Short-Term Loan
• University Calendar
• Zeus Test

Support

If you experience any issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

The Chancellor's Office has scheduled a maintenance window for the Campus Solutions (CS) 9.2 PeopleSoft platform. The system will be unavailable on Friday, March 21, from 8:00 p.m. to midnight while a maintenance pack is applied.

Benefit: This update includes two new PeopleSoft views that remove Federal Tax Information (FTI) information.

What to Expect

Campus Solutions (CS) will be unavailable during the maintenance window. Affected applications include:

- Accept Admission Offer

- CPaGE Quick Admit

- Gator Scheduler

Support

If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.