Arsenio G H.

Arsenio is incredibly reliable, and I can always count on him to tackle any CFS issues that come up. He approaches every challenge with kindness and professionalism, ensuring that I never feel like I'm a bother or that my concerns are unwarranted. His support is invaluable, and I have complete confidence in his ability to resolve any issue.

Arsenio G H.

Help in every step of the way, and guiding me through every issue I have with the system, I was able to participate in CSU testing for the AP Module and with guidance from Arsenio, I was able to participate in the process. so many times I will send him a message and he will reply quickly and guide me to resolve any problem I encounter in AP. Many Thanks and shout out to Arsenio.

Arsenio H.

Arsenio is always a pleasure to work with and can always be counted on to help UCorp out with any issues we have. He is also proactive in looking out for auxiliaries on campus and notifying them immediately regarding any changes to the system that may affect us. I wish we could clone him :)

Arsenio G H.

Arsenio is fantastic!!! Whenever the Procurement asks him for help in CFS, OnBase, etc., he always delivers in a very timely manner. We all enjoy working with him!!! He is a true asset!!!

Monthly Windows Update (Saturday, March 15, 2025, 6 p.m.-midnight)

Overview

ITS will apply monthly Windows security and critical updates on Windows servers on Saturday, March 15, 2025, from 6 p.m. to midnight. The latest Windows security patches fix vulnerabilities and errors in Windows and associated software, reducing the risk of exploitation by malware or hackers. 

 

What Can You Expect

During the maintenance window, users may experience a brief loss of service while each server reboots. Each server will be unavailable for less than 10 minutes during the maintenance window.

 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Scheduled Maintenance: SFSU Web Application Server (March 18, 2025, 10 p.m.)

Overview

The San Francisco State University (SFSU) Web Application server will undergo scheduled maintenance on Tuesday, March 18, 2025, from 10:00 p.m. to 10:20 p.m.

 

What to Expect

During this time, users will be unable to access webapps.sfsu.edu, which provides services including the following:

 

  • 2FA Bypass Code Request
  • Academic Senate Voting
  • CEL Shopping Cart
  • Class Schedule
  • Email Account Services
  • Grade Exceptions
  • Password Reset
  • People Directory Search
  • Pre-Requisite Roster / Permission Number
  • Security Groups Management
  • Security Questions Update
  • SF State ID lookup
  • Short Term Loan
  • Select features on SFSU Gateway (Announcements, Class Schedule, Holds, To-Do List, Financial Info, and Admission Status; access to LaunchPad links will not be impacted affected)
  • Select features on the SFSU Mobile App (Upcoming Class, Holds & Alerts, To-Do List)
  • University Calendar

 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420. 

 

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