Degraded Peoplesoft Connectivity Impacting Multiple Services (December 10, 2024)

Overview

ITS is aware of issues resulting in service interruptions to all external sources outside the University. The ITS teams are currently working to diagnose and resolve the issue. Currently, you may need help accessing Single Sign-On (SSO) related services. This may also impact additional systems like SF State websites, ServiceNow, or Metabim. 

 

ITS will provide regular updates as we learn more. 

 

What Can You Expect

Users may experience slow connection or be unable to access any services that utilize Single Sign-On (SSO).

 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.