RESOLVED: Degraded Connectivity Impacting Multiple Services (December 10, 2024)

Overview

The issue that caused service interruptions to all external sources outside the University is resolved. CENIC engineers continue to restore services after performing maintenance last night regarding numerous inquiries that caused slowness in various internet services. They have since rerouted network traffic to improve performance. You can continue viewing CENIC’s status by clicking the link:  https://cenic.org/status

 

What Can You Expect

Users should be able to access campus computing resources, including the Gateway, ServiceNow, and SF State websites, as usual. 

 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.