ITS Archived Alerts
Overview
ITS will decommission the campus DNS server ns3.sfsu.edu (130.212.10.162) on Saturday, July 30, 2022, from 10 a.m.- noon. This is the first step in an architectural revamp of the campus DNS system.
What Can You Expect
If your devices obtain their IP addresses automatically, no action is necessary.
If you use a static address, please reconfigure your clients to use the other campus DNS servers at 130.212.10.214 and 130.212.10.163.
To provide ample time for all campus clients to move over from ns3.sfsu.edu, DNS requests to the old IP address will be redirected to an existing DNS server until January 3, 2023.
End users may experience slower name resolution during the maintenance period.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
ITS will upgrade and reboot the network switches in the Housing, Creative Arts, Fine Arts, Burk, Annex & Business buildings on Sunday, July 31, 2022, from 7:30 p.m. – 11:55 p.m.
What Can You Expect
All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Housing, Creative Arts, Fine Arts, Burk, Annex, and Business buildings during the upgrade window.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
ITS will upgrade and reboot the Library and Old Administration network switches on Sunday, July 24, 2022, from 7:30 p.m. - 11:30 p.m.
What Can You Expect
All network connections (Wired, Wireless, and VoIP phones) will briefly be down in the Old Administration and Library buildings during the upgrade window.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
ITS will upgrade and reboot the network switches in the Gym, Psychology, Science, and Student Services (SSB) buildings on Monday, August 1, 2022, from 7:30 p.m. - 11:30 p.m.
What Can You Expect
All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Gym, Psychology, Science, and SSB buildings during the upgrade window.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
ITS will upgrade the operating system on the Fine Arts and Core network switches on Tuesday, August 2, 2022, from 7 a.m. – 8 a.m. This will ensure the Fine Arts and Core network switches have the latest vendor-recommended operating system.
What Can You Expect
All network connections (Wi-Fi, VoIP Phones, and wired connections) will be down in both the Fine Arts building and the Downtown campus during the upgrade window.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
ITS will upgrade and reboot the network switches in the Hensill Hall, Health & Social Sciences (HSS), and Marcus Hall buildings on Tuesday, August 2, 2022, from 7:30 p.m. - 11:30 p.m.
What Can You Expect
All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Hensill Hall, HSS, and Marcus Hall buildings during the upgrade window.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
ITS will upgrade and reboot the network switch in the Humanities building on Wednesday, August 3, 2022, from 7:30 p.m. - 11:30 p.m.
What Can You Expect
All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Humanities building during the upgrade window.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
ITS will replace aging DHCP servers for Guest Wi-Fi on Wednesday, August 3, 2022, from 8 p.m.-9 p.m. The new servers will provide highly reliable and redundant service.
What Can You Expect
Guest Wi-Fi clients will continue to operate as usual. Guest Wi-Fi clients will be automatically forwarded to the new DHCP servers. There will be no significant impact on clients.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
The Chancellor's Office has scheduled a downtime maintenance window for campus PeopleSoft platforms Campus Solutions (CS) 9.2. The downtime will occur on Friday, August 5, 2022, from 8 p.m. to midnight while the Chancellor's Office works to apply the maintenance pack upgrade.
Benefits include:
- Modification to admissions application for returning students
- Updates to enrollment process and pages for MCS (Middle Class Scholarship) program
What Can You Expect
Campus Solutions (CS) will not be available during the maintenance window. Affected applications include:
- Accept Admission Offer
- CEL Quick Admit
- Gator Scheduler
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Overview
ITS will upgrade the operating system on the Downtown Campus Network Switch on Thursday, August 11, 2022, from 7 a.m.-8 a.m. This will add redundancy in the path between floors and reduce single points of failure.
What Can You Expect
All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Downtown Campus during the upgrade window.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.