Temporary Suspension of In-Person Appointments & Relocation of the ITS Service Desk (Friday, July 19, 2024)

Overview

The ITS Service Desk will relocate to a temporary space in the library effective Friday, July 19. During this transition period, we will temporarily suspend in-person appointments and conduct all appointments virtually and by phone. We hope to have the ITS Service Desk fully operational in the library by the end of next week. This change is necessary to ensure a smooth relocation process and to minimize disruptions to our services so that we can serve our customers best. In the meantime, should you require support, please continue to contact us at  service@sfsu.edu or 415-338-1420, and one of our dedicated staff will be happy to assist you.

 

What Can You Expect

We will notify our customers when we are up and running in our new location. As soon as the service desk relocation is complete, we will resume our regular in-person appointment scheduling.

 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420. Thank you for your understanding and cooperation during this transition.