Alex K.

Alex is awesome. He works hard. He's always so fun to work with too. He always has a good attitude and a smile. His ticket turnaround time is impeccably fast. Any time I have an issue, Alex stops what he's doing to help me. He literally walked down to my physical desk when I was WFH to help with issues with my phone. He didn't have to do that on a Friday. He could've made me wait, but he's not that kinda guy. The ticket I submitted was barely an hour in. He's just the best. He definitely gets the "Andrea's Awesome Award" for sure. Thanks, Alex. 👏

James T

I want to give a shout-out to James Tran.

James is always helpful, responsive, thorough, flexible, knowledgeable, and friendly.
He's an asset to ITS!

Great work James!

Arsenio H

Arsenio has been providing a very professional finance support to the University. The finance support provided by Arsenio covers PeopleSoft support including system updates/conversions by Oracle and CSU, new CSU-wide program implementations, financial reporting support, document scanning, IRS and EDD reporting, campus financial system year-end close support, and etc. Arsenio's contributions to the University is crucial to the functioning of the accounting services and finance system,

Thank you Arsenio!

Arsenio H

Arsenio is always available to help out and very responsive to any inquiries. UCorp heavily relies on his expertise and he follows up accordingly as appropriate. He also always professional and friendly, and is a great pleasure to work with.

Lin Lee & William Mac

Lin & William deserve a Shout Out for their patience in in assisting both Housing and the Library--the last two Drupal 8 conversion holdouts--in moving their projects forward to review and production. Housing attended the weekly support drop-ins nearly every week for several months to move their site to completion. Despite some difficult circumstances and with both sites having missed their deadlines by two or more months and pressure building to complete development, Lin and William were patient, helpful, and firm in their customer support.