Giving thanks to Ryan for quickly resolving issue I had installing software using Software Center on a new workstation assigned to me. I particularly paid attention to the customer service experience and found the interaction be enjoyable, especially with the BeyondTrust (Bomgar) remote desktop support software.
Just a question, is there a way to brand the interface to where it is using the school colors (Purple/Gold)?
Guided a tech dunce to setting up duo mobile.
Evelynne is awesome! She has been so helpful during Cybersecurity Month. She has had a lot on her plate and hasn't hesitated to stop and help where needed. She made AMAZING backgrounds for Cybersecurity too! I really appreciate her vision, drive, and kind disposition. Thanks, Evelynne.
Provide PT 8.59 Fluid page and navigation setup trainings
Coordinate with CO for MP release and COMR submissions
Working with Via TRM and Unisys teams for Firewall and connection configuration
Resolving the PT 8.59 testing issues
Ryan has always worked well with others. He consistently produces reliable work. He is a terrific resource for new recruits and student employees, and they feel comfortable reaching out to him for knowledge. He had also been acting with the traits of a great leader.
Ivan Wong is among the best as he goes beyond his capabilities as LEAD BA, he assist all of us in anything possible even crossing the level of his functional skills boundaries and up tech skills territories. Coordinate maintenance pack release for CS and HR in PT 8.57 and 8.59 instances.
For PT 8.59 upgrade, configure of PT 8.59 Applicant/Faculty/Staff/Student homepages,
Security setup of user accesses, Smart Planner FTP, solving issues related to PT 8.59 instance.
Providing production supports for various user requests tickets.
He is a superb leader, he bind us together as group and emphasize collaboration and teamwork That’s why we achieved a lot in this difficult times. He gave as the fluidity to be ourselves and freedom to enhance our skills through innovative approach and provide us the support and tools we need to achieve our goals.
She has gone above and beyond to assist ITS directors with the recruitment processes and activities. Thank you, Alexis, for all the effort you put into including contacting potential candidates, scheduling interviews, and working with HR on the paperwork.
Marlon has been an incredible resource for ITS. No matter how busy he was he always willing to help and assist different teams and prioritize his time very well. This has result in improved application update and maintenance process! Thanks so much Marlon!
Alexis assists with the hiring process with a steady, unwavering approach. No matter how frustrating the search, no matter how many candidates refuse her attempts to contact them, she continues forward calmly. She smooths out the chaos of the job search and ensures the hiring manager has the best chance at success.