Listserv (lists.sfsu.edu) Upgrade (Monday, July 22, 2024)

Overview

On Monday, July 22, 2024, ITS will upgrade the listserv, lists.sfsu.edu, to the latest Sympa software.

 

Benefit: After completing this maintenance, the service will be more secure, and the listserv performance will significantly improve, providing you with a better user experience.

 

What Can You Expect

During this maintenance window, the listserv, lists.sfsu.edu, will be unavailable on July 22, 2024, from 10 to 11 p.m.

 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

 

Monthly Windows Update (Saturday, July 13, 2024, 6 p.m.-midnight)

Overview

ITS will apply monthly Windows security and critical updates on Windows servers on Saturday, July 13, 2024, from 6 p.m. to midnight. The latest Windows security patches fix vulnerabilities and errors in Windows and associated software. Security and critical updates reduce the risk of exploitation by malware or hackers. 

 

What Can You Expect

During the maintenance window, users may experience a brief loss of service while each server reboots. During the maintenance window, each server will be unavailable for less than 10 minutes.

 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Campus Solutions (CS) 9.2 Production Downtime (Friday, July 12, 2024, 8:00 p.m. – midnight)

Overview

The Chancellor's Office has scheduled a downtown maintenance window for campus PeopleSoft platform Campus Solutions (CS) 9.2. This downtime will occur on Friday, July 12, from 8:00 p.m. to midnight while the Chancellor's Office works to apply a maintenance pack upgrade.

 

Benefit:

This updated patch includes the following items:

  • 2024-2025 Cal Grant Phase 2 Retrofits
  • Update to Cal Grant Input Detail Document specifications for the 24/25 academic year 
  • Retrofitted PLUS Loan mod in response to the removal of CS permission to PS_EMPLOYEES to verify if a parent borrower is a past or present employee.

 

 

What Can You Expect

During the maintenance window, Campus Solutions (CS) will be temporarily unavailable. Other impacted applications include: 

 

- Accept Admission Offer

- CPaGE Quick Admit

- Gator Scheduler

 

Support

If you encounter any issues or require assistance, please do not hesitate to contact the ITS Service Desk at service@sfsu.edu or 415-338-1420. We are here to support you.

 

Upgrade Linux servers version 7 to version 8 before they reach EOL and lose security updates on 12/2/24
Component

Oracle Enterprise Linux (OEL) 7 is expiring by 12/1, no updates to the OS will be provided post that. Servers will be at risk if we don’t upgrade to version 8. Upgrades will bring all Linux servers to a single flavor/version of the Linux OS thus creating one OS Linux standard, reduce work to secure/maintain Linux servers eliminating the need/work to deploy Defender ATP on Linux version 7. 

Benefits of this project:

  • Improved security 

  • Improved performance of applications 

  • Staying compliant with current infrastructure 

  • Standardized version of Linux OS will help eliminate redundant work for multiple versions of OS 

Requesting Department
Information Technology Services
Status
Closed
Start Date
Delivery Date

Monthly Linux Servers Update (Saturday, July 6, 2024)

Overview

On Saturday, July 6, from 6 to 10 p.m., ITS will apply monthly security and critical OS updates on the Linux servers.

 

Benefit: The latest Linux security patches fix the vulnerabilities and errors in Linux and associated services. Security and critical updates reduce the risk of exploitation by malware and hackers.

 

 

What Can You Expect

During the maintenance window, users may experience a brief loss of service. Each service will be unavailable for approximately ten minutes during the maintenance window.

 

 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Rebuild the end-of-life Windows FABS Database server by creating a new server from scratch and moving the FABS database from the old server to the new.
Component

The Fiscal Affairs Business Services (FABS) Sever is a machine running database software dedicated to providing database services for SF State’s fiscal data. It is a crucial component to the University as it stores, maintains and organizes business-critical information. The FABS sever has been identified as an “end-of-support operating system” and will require a rebuild to maintain performance, security and support.

Upgrading the server will provide: 

  • better performance 

  • improved security 

  • extended support and access to advanced analytics capabilities 

Requesting Department
Information Technology Services
Status
Closed
Start Date
Delivery Date
Impacted Users
Staff

Michelle D

I would like to nominate Michelle Dacoco for her exceptional management of the ACD Migration project, which she successfully completed. Since the project start on November 2022, Michelle worked closely with the project team and stakeholders, planning migrations and trainings, recording greetings, and facilitating vendor meetings. Despite three management changes with the Director of Network and Telecom role, Michelle's unwavering dedication ensured its success.

ACD Migration Team

Wilbur, Sal, and Alex are a powerhouse team! Their dedication to ensuring the smooth operation of the University's phone system is truly commendable. Around the clock, they uphold excellent working relationships while providing unwavering support to staff, faculty, and students alike.

Their technical expertise is matched only by their patience, understanding, and thoroughness. They consistently demonstrate their commitment by making themselves available at a moment's notice, whether to assist a campus member or implement critical system fixes.

William M

I nominate William for leading us in the web applications conversion project for Financial Services. Throughout the project, he was very fastidious, innovative, going Above & Beyond the Call and he has Unwavering Dedication to Service.

Chase R

Chase was also critical to the success of the Box Migration project. He was the primary support for the project and was extremely patient with all the stakeholders especially ones new to Box.

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