Overview

The Chancellor's Office has scheduled a downtime maintenance window for campus PeopleSoft platforms Campus Solutions (CS) 9.2. The downtime will occur on Friday, August 5, 2022, from 8 p.m. to midnight while the Chancellor's Office works to apply the maintenance pack upgrade.

Benefits include:

• Modification to admissions application for returning students
• Updates to enrollment process and pages for MCS (Middle Class Scholarship) program

What Can You Expect

Campus Solutions (CS) will not be available during the maintenance window. Affected applications include:

• Accept Admission Offer
• CEL Quick Admit
• Gator Scheduler

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade and reboot the network switches in the Mashouf Wellness Center (MWC), Student Health Services (SHS), Thornton, and New Admin buildings on Friday, August 5, 2022, from 6 p.m. - 11:30 p.m.

What Can You Expect

All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Mashouf Wellness Center, SHS, Thornton, and New Admin buildings during the upgrade window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade and reboot the network switch in the Humanities building on Wednesday, August 3, 2022, from 7:30 p.m. - 11:30 p.m.

What Can You Expect

All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Humanities building during the upgrade window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade and reboot the network switches in the Hensill Hall, Health & Social Sciences (HSS), and Marcus Hall buildings on Tuesday, August 2, 2022, from 7:30 p.m. - 11:30 p.m.

What Can You Expect

All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Hensill Hall, HSS, and Marcus Hall buildings during the upgrade window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade and reboot the network switches in the Gym, Psychology, Science, and Student Services (SSB) buildings on Monday, August 1, 2022, from 7:30 p.m. - 11:30 p.m.

What Can You Expect

All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Gym, Psychology, Science, and SSB buildings during the upgrade window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade and reboot the network switches in the Housing, Creative Arts, Fine Arts, Burk, Annex & Business buildings on Sunday, July 31, 2022, from 7:30 p.m. – 11:55 p.m.

What Can You Expect

All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Housing, Creative Arts, Fine Arts, Burk, Annex, and Business buildings during the upgrade window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade and reboot the Library and Old Administration network switches on Sunday, July 24, 2022, from 7:30 p.m. - 11:30 p.m.

What Can You Expect

All network connections (Wired, Wireless, and VoIP phones) will briefly be down in the Old Administration and Library buildings during the upgrade window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will apply monthly Windows security updates and critical updates on Windows servers on Monthly Windows Update (Saturday, August 13, 2022, 6 p.m.-midnight). The latest Windows security patches fix the vulnerabilities and errors in Windows and associated software. 

What Can You Expect

During the maintenance window, users may experience a brief loss of service while each server is rebooted. Each server is expected to be unavailable for less than 10 minutes during the maintenance window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

Due to the completion of the campus migration to the new Avaya Unified Communication system, ITS will shut down and remove from service the legacy NEC system on Friday, July 29, 2022, from noon – 3 p.m. The NEC system had served the University for 32 years.

What Can You Expect

There is no end user impact expected as everyone has been migrated from the NEC system to the Avaya system.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.