There is too much here to highlight, but Ivan has been an incredible (and patient) resource for our area as we have needed both significant project support but also help understanding and interpreting existing processes. He is incredibly intelligent with impressive analytical skills, but also a pleasant colleague. I'm so glad he's on the ITS team!

Wilbur Lam has been an incredible resource as we have needed to refine our use of Twilio and the staff who have access to various skills. He is unfailingly helpful and responsive, and it has been such a pleasure working with him as we made these adjustments. Just wanted to make sure you had a sense of how critical his support has been to our office! We really appreciate all his help.

Orientation returned to in-person this year - June 2022 for Freshmen and in July 2022 for Transfers - the first time since 2019. The mobile team worked with New Student & Family Programs (NSFP) to transition from using Gator Guides to New Student Orientation (NSO) on SF State's mobile app.

Orientation returned to in-person this year - June 2022 for Freshmen and in July 2022 for Transfers - the first time since 2019. The mobile team worked with New Student & Family Programs (NSFP) to transition from using Gator Guides to New Student Orientation (NSO) on SF State's mobile app.

Felix has been on the leading edge of the UC project field operations.
He has accomplished a lot with not much help placing and setting up new phones all over the campus.
His work has allowed his teammates to take on other projects that have been critical in the support of the of campus network service/support needs.
If your enjoying your new phone, thank Felix.

Ermine has helped me several times since Dec 2021. When I sent out a service ticket, Ermin showed up almost immediately or the next day to assist me. He went above and beyond the call to fix my laptop and monitor issues. I'm impressed by how efficient and knowledgeable he is as well as how he treats us, the AP staff, with respect. Ermine's also very humble, professional, approachable. He's a great access to the University.