Overview
Transact will be performing vendor-required maintenance on the SFSU OneCard system, which resides at SF State, on Thursday, January 19, 2022 from 8:00 a.m.-5:00 p.m. The OneCard system will be unavailable during this maintenance. This upgrade addresses system issues present since May 30, 2020, adds system enhancements and improves security and reliability.
What Can You Expect
The SFSU OneCard system and various Integrations will be unavailable during the maintenance. Integrated systems which could be impacted include:
- Campus Meal Plans
- eAccounts
- Fill Stations
- Flowbird (Parking Lot Kiosk System)
- Follett Bookstore System
- Innosoft Fusion
- Micros Systems (Cash Registers)
- OneCard Clipper Integration
- Online Photo Submission
- Pinnacle Door Control updates (doors will still function, but no changes can be made to the system)
- Sequoia Systems (Cash Registers)
- Sodexo updates
- StarRez updates
- Transact Mobile Ordering
- TruCredential (for ID Card creation)
- Uniprint
- Xerox Machines
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.