Overview
On Friday, February 24, 2023, from 6:00 p.m. to 7:00 p.m., ITS will apply the Oracle upgrades to the PROD database. There will be a brief interruption to all services connecting to the Oracle databases while the update occurs.
Benefit:
This update will ensure Oracle databases are compatible with the latest client software.
What Can You Expect
The following applications and services will not be available during patching:
• Academic Senate Voting
• CEL Shopping Cart
• Class Schedule
• Directory Search
• Email Account Services
• Grade Exceptions
• Password Change / Reset
• Pre-Requisite Roster
• SF State ID lookup
• Short Term Loan
• University Calendar
• Zeus Test
• Data refresh for OneCard
• Data refresh for some OnBase MVs
• Data refresh for HR_INTERFACE object
• MV refresh for Academic Technology
• MV refresh for Follett Bookstore
• MV refresh for the usage of Web Team, such as those Class Roster objects
Support
If you experience issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.