Arsenio G H
Arsenio did efficient SQL scripts generation on supporting Advancement CRM project by utilized advanced SQL tools.
Great work. Arsenio.
Arsenio did efficient SQL scripts generation on supporting Advancement CRM project by utilized advanced SQL tools.
Great work. Arsenio.
Ken did great jobs on supporting Advancement CRM project to standup a SQL Server VM with advanced configuration.
Great work. Ken.
The Chancellor's Office has scheduled a downtime maintenance window for campus PeopleSoft platforms Campus Solutions (CS) 9.2. The downtime will occur Friday, December 9th from 8:00 p.m. to midnight while the Chancellor's Office works to apply a maintenance pack upgrade.
Updates will be made to the Middle Class Scholarship (MCS) roster file to accommodate file layout changes effective 2022-2023.
Campus Solutions (CS) will not be available during the maintenance window.
Affected applications include:
- CEL Quick Admit
- Gator Scheduler
- Accept Admission Offer
If you experience issues or need assistance outside of the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
ITS will be performing a hardware upgrade to Network switch sfs-hen-842-sw-1 on Thursday, December 22, 2022, from 8:00 a.m. – 10:00 a.m. The upgraded switch hardware will be more secure than the current switch which has been diagnosed as no longer effective by the vendor.
Some network connections (wired, wireless, and VoIP phones) on the 7th and 8th floors of the Hensill Hall building may be down briefly during the maintenance window. Not all connections on the 7th and 8th floors of Hensill Hall will be impacted. This maintenance will impact no other floors.
If you have questions or are experiencing issues outside of the maintenance window, please contact the ITS Service Desk at service@sfsu.edu.
The Chancellor's Office has scheduled a downtime maintenance window for campus PeopleSoft platforms Campus Solutions (CS) 9.2. The downtime will occur on Friday, November 18th from 8:00 p.m. to midnight while the Chancellor's Office works to apply a maintenance pack upgrade.
Updates to the Middle Class Scholarship (MCS) roster file to accommodate file layout changes effective 2022-2023.
Both Campus Solutions (CS) will not be available during the maintenance window.
Affected applications include:
- CEL Quick Admit
- Gator Scheduler
- Accept Admission Offer
If you experience issues or need assistance outside of the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
The Campus Solutions (CS) and Human Resources (HR) PeopleTools 8.59 upgrade, a project mandated by the Chancellor’s Office, has been completed.
To ensure minimal impact to SF State, the ERP and Business Intelligence team worked in conjunction with campus subject matter experts to test functionality and connections between Campus Solutions (CS), Human Capital Management (HCM), Common Financial System (CFS), the SF State mobile app, and external vendors and local databases. We officially confirm that all applications are accessible and running efficiently.
Applications that access PeopleSoft Campus Solutions and Human Resources directly are fully functional.
IMPORTANT: Winter 2022 registration is now available.
If you experience any issues, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Giving thanks to Ryan for quickly resolving issue I had installing software using Software Center on a new workstation assigned to me. I particularly paid attention to the customer service experience and found the interaction be enjoyable, especially with the BeyondTrust (Bomgar) remote desktop support software.
Just a question, is there a way to brand the interface to where it is using the school colors (Purple/Gold)?
Guided a tech dunce to setting up duo mobile.
The Campus Solutions (CS) Class Roster page in the “Faculty Center” is currently experiencing technical issues. Information Technology Services is actively looking into the issue.
At this time, Faculty is unable to view their class rosters until the issue is resolved.
If you have questions or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
To reduce potential threats resulting from compromised University accounts via phishing and Two-Factor Authentication (2FA) bombing, Information Technology Services (ITS) is reducing the number of Duo requests authorized before a system soft-lock for fifteen minutes takes effect. This process will reduce the susceptibility of campus users to 2FA bombing attempts.
2FA bombing happens when a cybercriminal attacks a susceptible account with multiple account-access requests. After gaining an approved Duo request, the attacker infiltrates additional 2FA devices and systems. The username and password are now compromised, and the cybercriminal has full access to the account.
On Friday, October 28, 2022, at 10 a.m., the number of Duo request prompts will be reduced. If the account exceeds the number of Duo request prompts, a soft-lock will be placed on the account to prevent further attempts for the next fifteen minutes.
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.