Ivan Wong is among the best as he goes beyond his capabilities as LEAD BA, he assist all of us in anything possible even crossing the level of his functional skills boundaries and up tech skills territories. Coordinate maintenance pack release for CS and HR in PT 8.57 and 8.59 instances.

For PT 8.59 upgrade, configure of PT 8.59 Applicant/Faculty/Staff/Student homepages,

Security setup of user accesses, Smart Planner FTP, solving issues related to PT 8.59 instance.

Providing production supports for various user requests tickets.

He is a superb leader, he bind us together as group and emphasize collaboration and teamwork That’s why we achieved a lot in this difficult times. He gave as the fluidity to be ourselves and freedom to enhance our skills through innovative approach and provide us the support and tools we need to achieve our goals.

She has gone above and beyond to assist ITS directors with the recruitment processes and activities. Thank you, Alexis, for all the effort you put into including contacting potential candidates, scheduling interviews, and working with HR on the paperwork.

Marlon has been an incredible resource for ITS. No matter how busy he was he always willing to help and assist different teams and prioritize his time very well. This has result in improved application update and maintenance process! Thanks so much Marlon!

Alexis assists with the hiring process with a steady, unwavering approach. No matter how frustrating the search, no matter how many candidates refuse her attempts to contact them, she continues forward calmly. She smooths out the chaos of the job search and ensures the hiring manager has the best chance at success.

Evelynne went above and beyond to not only design a new First Day of School report, but implemented the first infographic version. Then, she assembled the information on the day-of with no assistance and within record time. Her professionalism, creativity, and can-do spirit were essential ingredients in ITS' successful implementation.

I want to compliment Michelle.  She was way beyond the call of duty:  she helped me move to 2FA on both my iPhone and my Windows11 machine.  It took her only 29 minutes to help this aging retiree to successfully coordinate my phone and laptop with 2FA.  She was patient, answered my questions, and solved my issues. I can’t tell you how appreciative I am. Michelle, thank you. I can’t say it enough times.