Overview

ITS will apply monthly Windows security updates and critical updates on Windows servers on Saturday, November 12, 2022, from 6 p.m.-midnight. The latest Windows security patches fix the vulnerabilities and errors in Windows and associated software. Security and critical updates also reduce the risk of exploitation by malware or hackers.

What Can You Expect

During the maintenance window, users may experience a brief loss of service while each server is rebooted. Each server is expected to be unavailable for fewer than 10 minutes during the maintenance window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will apply monthly Windows security updates and critical updates on Windows servers on Saturday, October 15, 2022, from 6 p.m.-midnight. The latest Windows security patches fix the vulnerabilities and errors in Windows and associated software. Security and critical updates also reduce the risk of exploitation by malware or hackers.

What Can You Expect

During the maintenance window, users may experience a brief loss of service while each server is rebooted. Each server is expected to be unavailable for fewer than 10 minutes during the maintenance window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview:

On October 13, 2022, ITS together with our vendor will be troubleshooting a network switch that provides connectivity to the 7^th and 9^th floors of Hensill Hall.

What can you expect: 

All network connections (wired, wireless, and VoIP phones) will briefly be down on the 7^th and 8^th floors of Hensill Hall during the troubleshooting window.

Support: 

If you have questions or experiencing issues outside of the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420, Monday through Friday, from 8:00 a.m. - 5:00 p.m. 

Overview:

ITS will upgrade and reboot the Housing and Corp Yard network switches on Thursday, October 13, 2022, 7:00 a.m. - 8:00 a.m.

What can you expect: 

All network connections (wired, wireless, and VoIP phones) will briefly be down in Housing and Corp Yard buildings during the upgrade window.

Support: 

If you have questions or experiencing issues outside of the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420, Monday through Friday, from 8:00 a.m. - 5:00 p.m. 

Overview:

Due to a power issue, we experienced a partial network outage in the Ethnic Studies & Psychology Building between 08:30 a.m. and 10:00 a.m. this morning. This impacted all network connectivity (including wired, wireless, and VoIP phones) in several different sections of the building.

What can you expect: 

Network connectivity in the Ethnic Studies & Psychology building is fully restored.

Support: 

If you have questions or are still experiencing any issues, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420, Monday through Friday, from 8:00 a.m. - 5:00 p.m.

Overview

SF State Web Application services will undergo scheduled maintenance on Thursday, September 29, 2022, from 10:00 p.m. - midnight. The purpose of this maintenance is to update Web Application Software which will improve performance when accessing SF State web applications.

What Can You Expect

Between 9:00 p.m. – midnight on 9/29 users may not be able to access the following services:

• Academic Senate Voting
• Account Details
• CEL Shopping Cart
• Class Schedule
• Directory Search
• Email Account Services
• Grade Exceptions
• Password Change / Reset
• Pre-Requisite Roster
• Security Groups Management
• Student Short Term Loan
• SF State ID lookup
• University Calendar

Support

If you experience issues or need assistance outside of the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.