The Bursar has been struggling to accurately calculate Summer Tuition when students enroll across the 4 sessions. Ivan came into the project expecting to perform a modification either to the Tuition Calculation process or the NSC reports. Instead, Ivan found a creative solution that required no modification, but instead leverages existing PeopleSoft functionality. Top-tier business analysis!
Qun has been working on several different internal clean up projects that are both time consuming and very much needed. His diligence and commitment are exceptional and deserve to be recognized.
Information Technology Services (ITS) is updating the consent settings for enterprise applications at SFSU on Friday, September 19, 2025, from 3 to 3:30 p.m. This change is part of ongoing efforts to enhance security and improve control over access to university resources.
This update will only affect new consent requests. It will not impact any existing user consents. The change is designed to improve security and limit unnecessary access to enterprise resources.
If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call 415-338-1420.
Information Technology Services (ITS) will perform required security maintenance on the San Francisco State University (SFSU) OneCard system, on Friday, September 19, 2025, from 8 a.m. to 9 a.m. The OneCard system and Transact will be unavailable during this maintenance window.
This upgrade will enhance both the security and reliability of the OneCard and Transact systems.
The SFSU OneCard system and its integrated services will be unavailable during the maintenance window.
Impacted Integrated Systems:
• Campus Meal Plans
• eAccounts
• Fill Stations
• Follett Bookstore System
• Innosoft Fusion
• Micros Systems (Cash Registers)
• OneCard Clipper Integration
• Online Photo Submission
• Pinnacle Door Control updates (doors will still function, but no changes can be made to the system)
• Sequoia Systems (Cash Registers)
• Sodexo updates
• StarRez updates
• Transact Mobile Ordering
• TruCredential (for ID Card creation)
• Uniprint
• Verifone V200c POS Devices
• Xerox Machines
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.
Alan Yu went above and beyond the call of duty to replace all 350 Wi-Fi access points for the Housing Summer Internet Refresh project within a short two month timeframe. He mastered juggling student assistants, asset management, and resource limitations. His dedication to getting the work done perfectly and quickly as possible made this project a huge success. Fall Move-In would not have been a great success without Alan's unwavering effort!
Gen and Matt went above and beyond in assisting with computer-related issues. They responded quickly, demonstrated strong technical knowledge, and provided excellent customer service throughout the process. Their professionalism and willingness to help made a stressful situation smooth and efficient, and both Boris and I are very appreciative of their support.
Big thanks to Miguel for consistently delivering excellent customer service with technical expertise. He is humble and always ready to help.
His positive attitude extends to his student employees, who reflect the same helpful and welcoming approach—making every customer feel supported.
Thank you, Miguel for your outstanding work and impact!
The Chancellor's Office (CO) has scheduled a maintenance downtime window for campus PeopleSoft platforms, Campus Solutions (CS) 9.2. The downtime will occur on Friday, September 12 from 8:00 p.m. to midnight, while the Chancellor's Office works to apply a maintenance pack upgrade.
This maintenance will apply updates to the 2024-25 FISAP and Federal Work-Study programs.
Campus Solutions (CS) will not be available during the maintenance window. Affected applications include:
- CPaGE Quick Admit
- Gator Scheduler
- Accept Admission Offer
If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call (415) 338-1420.
Information Technology Services (ITS) will apply monthly Windows security and critical updates on Windows servers on Saturday, September 16, 2025, from 6 p.m. to midnight. The latest Windows security patches fix vulnerabilities and errors in Windows and associated software, reducing the risk of exploitation by malware or hackers.
During the maintenance window, users may experience a brief loss of service while each server reboots. Each server will be unavailable for less than 10 minutes during the maintenance window.
If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call (415) 338-1420.
Information Technology Services (ITS) will apply a critical Oracle patch to the PROD and OBPRD databases from Friday, September 12, at 5 p.m., through Saturday, September 13, at 5 p.m. These essential security updates will help protect SFSU data and maintain system integrity. During this maintenance window, all services connected to the Oracle databases will be unavailable.
Upgrading the PROD and OBPRD databases will strengthen security and ensure continued protection of SFSU data.
The following applications and services will be unavailable during the maintenance period:
• Academic Senate Voting
• CEL Shopping Cart
• Class Schedule
• Data refresh for HR_INTERFACE object
• Data refresh for OneCard
• Data refresh for some OnBase MVs
• Directory Search
• Email Account Services
• Grade Exceptions
• MV refresh for Academic Technology
• MV refresh for Follett Bookstore
• MV refresh for usage of Web Team such as those CR objects
• OnBase application
• Password Change / Reset
• Pre-Requisite Roster
• SF State ID lookup
• Short Term Loan
• University Calendar
• Zeus Test
If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.