Overview
Information Technology Services (ITS) will apply a critical Oracle patch to the PROD and OBPRD databases from Friday, June 20, at 5 p.m. through Saturday, June 21, at 5 p.m. These essential security updates help protect our data and ensure system integrity. During this maintenance window, there will be a brief interruption in all services connected to the OnBase databases.
Benefits
Upgrading the PROD and OBPRD databases will enhance security and provide continued protection for our systems.
What to Expect
The following applications and services will be unavailable during the maintenance period:
• Academic Senate Voting
• CEL Shopping Cart
• Class Schedule
• Data refresh for HR_INTERFACE object
• Data refresh for OneCard
• Data refresh for some OnBase MVs
• Directory Search
• Email Account Services
• Grade Exceptions
• MV refresh for Academic Technology
• MV refresh for Follett Bookstore
• MV refresh for usage of web team
• OnBase application
• Password Change / Reset
• Pre-Requisite Roster
• SF State ID Lookup
• Short-Term Loan
• Some features on the SFSU Mobile App
• University Calendar
• Zeus Test
Support
If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.