Evelynne is the GOAT! 🐐 She helped me on the spot with website reformatting that I needed to do for our AI site. Other folks were out of office, and even though this wasn't something she was responsible for, she was willing to stop what she was doing so I could get everything formatted correctly. She's always kind, professional, and a delight to speak with. Thanks so much, Evelynne! I'm so glad you're a part of our team.
Chase,
Thank you for all of your hardwork coordinating the Windows 11 project. It was wonderful watching you work closely with our customers on educating and then scheduling the change. It was impressive to see the care you put in to the project.
For all issues related to the Accounts Payable CFS system, Arsenio is the primary individual responsible for resolving them. His expertise and problem-solving skills make him an invaluable resource in addressing these challenges effectively.
Mich and MT,
All the hardwork coaching and help making the Windows 11 project successful. Helping the team execute on the project while maintaining a high level of Service.
I texted Arsenio with a general question about fixing an Sponsored Award Key Setup. He explained the process clearly and in detail, making it's easy for me to understand. He also provided me an update on the setup ticket status, even though the ticket was not submitted by me. Since this setup issue will affect certain accounting procedures, now we are able to assess the potential impact.
Arsenio is an expert in CFS! His deep knowledge has helped navigate and resolve issues in a timely manner. He is patient, dedicated and willingness to work with end user is greatly appreciated. Keep up the good work!
The Chancellor's Office has scheduled a maintenance window for the Campus Solutions (CS) 9.2 PeopleSoft platform. The system will be unavailable on Friday, March 21, from 8:00 p.m. to midnight while a maintenance pack is applied.
Benefit: This update includes two new PeopleSoft views that remove Federal Tax Information (FTI) information.
Campus Solutions (CS) will be unavailable during the maintenance window. Affected applications include:
- Accept Admission Offer
- CPaGE Quick Admit
- Gator Scheduler
If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Information Technology Services (ITS) will apply a critical Oracle patch to the PROD and OBPRD database from Friday, March 21, at 5 p.m. through Saturday, March 22, at 5 p.m. These essential security updates help ensure our data remains protected. During this maintenance window, there will be a brief interruption to all services that connect to the Oracle databases.
Benefit: Upgrading the Oracle PROD and OBPRD will enhance security and ensure continued protection of our systems.
The following applications and services will be unavailable during the maintenance period:
If you experience any issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Information Technology Services (ITS) will apply a critical Oracle patch to the FPPRD and FWPRD databases from Friday, March 21, at 5 p.m. through Sunday, March 23, at 5 p.m. These essential security updates help protect our data and ensure system integrity. During this maintenance window, there will be a brief interruption to all services connected to the Oracle databases.
Benefit: Upgrading the Oracle FPPRD and FWPRD databases will enhance security and provide continued protection for our systems.
The following applications and services will be unavailable during the maintenance period:
If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.
Hes so helpful