| Title | Description | Requested By | Status | Start Date | Delivery Date |
|---|---|---|---|---|---|
| 2FA for SF State Community Members, New Faculty, and Emeritus | Two-factor authentication (2FA) for all SF State Community Members, new faculty, and emeritus accounts. Completion of this project will require users to go through an additional authentication step when accessing SF State web applications and services. | Information Technology Services | Closed | 06/08/2022 | 11/11/2022 |
| 2FA for SF State Students | Two-factor authentication (2FA) for all SF State Student accounts. Completion of this project will require users to go through an additional authentication step when accessing web applications and services that are behind the SF State Global Login page. | Information Technology Services | Closed | 04/01/2021 | 04/25/2022 |
| Access Management 2020 | Improve the access management process with a focus on the constituent experience and security | Information Technology Services | Closed | 01/24/2020 | 02/20/2023 |
| Automated Call Distribution (ACD) Migration | Migrate the campus' varying Automated Call Distribution (ACD) centers (NEC, old Avaya, Twilio, and 8x8) to the new Avaya ACD system to streamline the campus phone system and reduce the number of phone lines, effectively reducing costs across campus. | Information Technology Services | Closed | 11/17/2022 | 06/25/2024 |
| Campus Migration to Cloud Storage | Migrate all departments' data from Departmental Shares and Secure Departmental Shares to Box.com | Information Technology Services | Closed | 03/01/2023 | 05/31/2024 |
| Classroom Phone Migration | Replace and update all classroom phones to the campus' new Avaya phone system | Information Technology Services | Closed | 07/18/2022 | 11/10/2022 |
| Cloud MS Azure SSO and Self-Service Password Reset | Implement MS Azure Active Directory Cloud Single Sign On (SSO) and expand to all users for Office 365 only. Implement Azure Self-Service Password Reset. | Information Technology Services | Closed | 06/01/2021 | 08/25/2023 |
| Copilot Launch | Introduce campus to Microsoft Copilot with Commercial Data Protection, a generative artificial intelligence (AI) chatbot and image generator. | Information Technology Services | Closed | 08/20/2024 | 10/11/2024 |
| Migrating from Drupal 7 to Drupal 8 | Migration of SF State websites from Drupal 7 to new template and Drupal 8 platform | Information Technology Services | Closed | 03/15/2020 | 01/26/2023 |
| OnBase 24 Upgrade | Upgrade OnBase to improve application performance, maintenance, and security. | Information Technology Services | Executing | 05/14/2024 | 02/18/2025 |
| Rebuild FABS Database Server | Rebuild the end-of-life Windows FABS Database server by creating a new server from scratch and moving the FABS database from the old server to the new. | Information Technology Services | Executing | 03/01/2024 | 10/01/2024 |
| SF State Single Sign-On Login Change | Modify the SF State Single Sign-On (SSO) service to improve login security and reliability and present a unified SSO user interface. | Information Technology Services | Closed | 02/01/2023 | 06/06/2023 |
| SSO Integrations Migration to Azure | Migrate ~180 SSO Integrations from Shibboleth to MS Azure SSO | Information Technology Services | Closed | 05/01/2023 | 08/09/2024 |
| Unified Communications | Replace legacy telecommunication services creating greater stability and add modern features | Information Technology Services | Closed | 06/15/2018 | 07/30/2022 |
| Upgrade Oracle Enterprise Linux 7 Servers | Upgrade Linux servers version 7 to version 8 before they reach EOL and lose security updates on 12/2/24 | Information Technology Services | Executing | 04/08/2024 | 12/02/2024 |
| Windows 11 Upgrade | Upgrade campus devices to Windows 11 | Information Technology Services | Planning | 09/05/2023 | 07/01/2025 |
Questions regarding ITS projects? Contact the ITS PMO at itspmo@sfsu.edu