Unified Communications

Replace legacy telecommunication services creating greater stability and add modern features

Unified Communication is an architecture that integrates, unites, and connects traditionally diverse modes of communications. 

Benefits

  • More efficient collaboration between campus and remote workers  
  • User mobility offers more convenience by permitting access from anywhere, anytime, on any device, using one connection  
  • Higher level of connectedness through instant messaging where peers can see your presence status (busy, away, etc.)
  • Increased productivity -  you can get back to your customers faster  
  • Toll free campus and local voice/video calls

 

 

 

 

Auxiliary Costs or Additional Services

Device

UC Setup Cost

UC MRC*

Avaya VoIP J139 4-button set

$349.28 $8.13

Avaya VoIP J179 8-button set 

$ 468.28 $8.13

Avaya VoIP J179 8-button set w/expansion module

$656.45 $8.13

IP Softphone  Application (SFSU laptop or mobile device)

$150.20 $8.13

Avaya VoIP  B179 Conference Phone

$698.87 $16.21

Avaya ACD J179 Phone

$1,287.57 $11.10

Avaya AAFD   Softphone Application

$1,324.48 $16.10

Avaya J179   Phone and AAFD Softphone Application

$2,612.07 $16.10

Fax Extension

$158.16 $12.22

Voice Mailbox     

$98.00 $0.00

Virtual Extension

$238.00 $2.07

*Note: MRC is the monthly recurring cost. Setup costs associated with the migration will not be charged to departments funded by the Campus General Fund.

Migration Timeline

Building Name

Migration Start/End

(estimated)

Status

Student Health Center

May 2022

Planning

Cesar Chavez Student Center and Bookstore

May - June 2022 Planning

 

Completed Migrations

Building

Migration Completed

Downtown Campus

September 2020

Main Campus & RTC Pre-Pilot

January 2021

Main Campus Pilot

February 2021

Romberg Tiburon Campus

February 2021

Manzanita Square

February 2021

ITS - Business Services, Security, PMO

February 2021

LCA - BECA

February 2021

ITS - ERP/BI

March 2021

LCA - Classroom/Conf Phones

March 2021

ITS - Endpoint, Cloud, Systems

March 2021

OAD - Second Floor

March 2021

Business Building

April 2021

ECEC - Early Childhood

April 2021

Academic Technology

April 2021

7 Hills Conference and Dining Center

April 2021

Library

April 2021

Mary Park Hall

April 2021

Mary Ward Hall

April 2021

Towers Conference Center & Towers

May 2021

Admin and Finance Leadership

May 2021

New Admin, Floors 1 & 2

June 2021

The Village at Centennial Square

June 2021

Corp Yard

July 2021

Thornton Hall, Greenhouse & Trailers

July 2021

New Admin, Floors 3-5

August 2021

Hensill Hall

September 2021

Mashouf Wellness Center

September 2021

Student Services Building

October 2021

Ethnic Studies & Psychology

November , 2021

Fine Arts

December 2021

Gym

December 2021

Humanities

January 2022

Burk Hall

February - March 2022

Creative Arts

March 2022

Health and Social Sciences

March - April 2022

Requested By

Information Technology Services

Status

Executing

Start Date

Friday, June 15, 2018

Delivery Date

Saturday, July 30, 2022

Who Will This Impact?

  • Faculty
  • Staff
  • Students
  • Other Constituents with campus telephones