Unified Communications

Replace legacy telecommunication services creating greater stability and add modern features

Unified Communication is an architecture that integrates, unites, and connects traditionally diverse modes of communications. 

Benefits

  • More efficient collaboration between campus and remote workers  
  • User mobility offers more convenience by permitting access from anywhere, anytime, on any device, using one connection  
  • Higher level of connectedness through instant messaging where peers can see your presence status (busy, away, etc.)
  • Increased productivity -  you can get back to your customers faster  
  • Toll free campus and local voice/video calls

 

 

 

 

Auxiliary Costs or Additional Services

Device

UC Setup Cost

UC MRC*

Avaya VoIP J139 4-button set

$349.28 $8.13

Avaya VoIP J179 8-button set 

$ 468.28 $8.13

Avaya VoIP J179 8-button set w/expansion module

$656.45 $8.13

IP Softphone  Application (SFSU laptop or mobile device)

$150.20 $8.13

Avaya VoIP  B179 Conference Phone

$698.87 $16.21

Avaya ACD J179 Phone

$1,287.57 $11.10

Avaya AAFD   Softphone Application

$1,324.48 $16.10

Avaya J179   Phone and AAFD Softphone Application

$2,612.07 $16.10

Fax Extension

$158.16 $12.22

Voice Mailbox     

$98.00 $0.00

Virtual Extension

$238.00 $2.07

*Note: MRC is the monthly recurring cost. Setup costs associated with the migration will not be charged to departments funded by the Campus General Fund.

Migration Timeline

Building Name

Start and End Dates

Status

Humanities

January 11 - February 4, 2022 In Progress

Burk Hall

February 15 - March 11, 2022 Planning

Health and Social Sciences

March 21 - April 25, 2022 Planning

Creative Arts

May 9 - May 12, 2022 Not Started

Student Health Center

May 17 - May 20, 2022

Not Started

Cesar Chavez Student Center and Bookstore

May 24 - June 10, 2022 Not Started

 

Completed Migrations

Building

Start and End Dates

Downtown Campus

September 25, 2020

Main Campus & RTC Pre-Pilot

January 6, 2021

Main Campus Pilot

February 3, 2021

Romberg Tiburon Campus

February 3, 2021

Manzanita Square

February 16, 2021

ITS - Business Services, Security, PMO

February 23, 2021

LCA - BECA

February 25, 2021

ITS - ERP/BI

March 2, 2021

LCA - Classroom/Conf Phones

March 8, 2021

ITS - Endpoint, Cloud, Systems

March 9, 2021

OAD - Second Floor

March 23, 2021

Business Building

March 29 - April 1, 2021

ECEC - Early Childhood

April 5, 2021

Academic Technology

April 6, 2021

7 Hills Conference and Dining Center

April 13, 2021

Library

April 14 - April 28, 2021

Mary Park Hall

April 20, 2021

Mary Ward Hall

April 27, 2021

Towers Conference Center & Towers

May 11, 2021

Admin and Finance Leadership

May 18 & 20, 2021

New Admin, Floors 1 & 2

May 25 - June 3, 2021

The Village at Centennial Square

June 15 - June 17, 2021

Corp Yard

June 22 - July 9, 2021

Thornton Hall, Greenhouse & Trailers

July 20 - July 30, 2021

New Admin, Floors 3-5

August 3 - August 20, 2021

Hensill Hall

August 31 - September 14, 2021

Mashouf Wellness Center

September 21, 2021

Student Services Building

October 5 - October 27, 2021

Ethnic Studies & Psychology

November 9 - November 19, 2021

Fine Arts

December 7 - December 10, 2021

Gym

December 20 - December 22, 2021

Requested By

Information Technology Services

Status

Executing

Start Date

Friday, June 15, 2018

Delivery Date

Saturday, July 30, 2022

Who Will This Impact?

  • Faculty
  • Staff
  • Students
  • Other Constituents with campus telephones