Overview
ITS’s monitoring systems detected elevated temperatures in the data center this morning around 8 a.m., impacting several technology services, including Gateway, campus networks, WiFi, One Card, and Transact Gator dollars. While some systems have been restored, others are still experiencing issues. The heating event in the data center continues. Facilities Services is working with the vendors and taking mitigation steps to lower the temperature in the data center while ITS attempts to bring technology services back up as quickly as possible.
What Can You Expect
While some services have been restored, users may still experience disruptions or slow performance with technology services as we address ongoing issues. We will provide regular updates as we work to resolve these problems and restore full functionality.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.