Unofficial Transcript issues in Campus Solutions- Production (Monday, September 25, 2023)

Overview

Students cannot retrieve their unofficial transcripts due to an error in Campus Solutions (CS). The Chancellor’s Office (CO) will install a fix later today, from 5 p.m. to 7 p.m., to resolve the issue.

 

What Can You Expect

Campus users attempting to generate an unofficial transcript in CS will receive an error message. Campus Solutions will not be available between 5 p.m. – 7 p.m. today while the CO installs a fix.

 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.