Thornton Hall 8th Floor Network Switch Outage (January 3rd, 2023)

Overview

ITS has been made aware that a Network switch on the 8th floor of the Thornton Hall building has failed and the physical hardware will need to be replaced.

What Can You Expect

Some network connections (wired, wireless, and VoIP phones) on the 8th floor of the Thornton Hall building may be down briefly as ITS addresses this issue. Not all connections on the 8th floor of Thornton Hall will be impacted.  ITS is currently working to replace this failed hardware and will send a follow-up announcement ASAP once it is completed.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.