Residential Wi-Fi

Wireless Options for Campus Residents

For connectivity information for your building, please choose from the following options, based on the Wi-Fi network you see or your building location.

Wi-Fi Network

MyResNet-5G

 

Coverage Areas

  • Towers
  • Towers Jr. Suites
  • University Park North Buildings 1-6
    • 17 Buckingham Way to 235 Buckingham Way (odd numbered addresses)
  • Village A, B, & C
  • West Grove Commons

 

Details

Users of the MyResNet Wi-Fi network can retrieve their personal password from the web portal linked below. Your personal password will allow you to connect your devices to the network and it will create a Personal Area Network (PAN) which allows each of a user’s devices (Alexa, Google Mini, wireless printers and smart lightbulbs etc.) to be able to “see” and communicate directly with each other on the network for an “at home” experience. 

 

How to Connect

  1. Retrieve your personal password from the portal linked below.
  2. Navigate to the wireless settings on each device.  
  3. Connect to MyResNet-5G Wi-Fi network.
  4. Enter your Wi-Fi password when prompted to connect.  
  5. Enable the “auto-join” feature.   

 

Web Portal

Log in with your campus Single Sign On credentials (SSO)

sfsu.apogee.us

 

Support

Support is provided by calling the Apogee 24-hour support line at (888) 478-8864. Live chat is available at the portal linked above.

Wi-Fi Network

Resnet

 

Coverage Areas

  • University Park North Buildings 6-14

    • 200-260 Buckingham (even numbered addresses)
    • 255-427 Buckingham
    • Winston Drive
  • University Park South

 

Details

Users of the Resnet Wi-Fi network will be sent a connection password and a personal voucher code to their campus email address upon checking into their housing assignment. If you did not receive your voucher code, please submit a Technology Service Request Form and we will email you your code.

  • Each resident receives their own voucher code. Please do not share your code
  • Each voucher code will allow you to add up to 8 devices. If you hit the 8 device limit, you may request a new voucher code by emailing service@sfsu.edu This process clears all existing devices from your voucher.
  • You may use your voucher codes for any guests you have visiting, those uses do count against your 8 device limit.

 

Game Systems, Apple TVs, Smart TVs, & Other Wireless Devices

Not all wireless devices can use the voucher code system and must be manually added by ITS. If you have a device that does not have a built-in web browser, you will need to provide us with its MAC address and type of devices you're adding. 

  • Connect your device to the Resnet Wi-Fi using the connection password (not your voucher code) and leave the device on if possible.
  • Send an email to service@sfsu.edu with the type of device, its MAC address and your apartment address.

 

Support

Support is provided by SF State ITS by emailing service@sfsu.edu or calling (415) 338-1420, Monday - Friday from 8:00am - 5:00pm

 

Wi-Fi Network

University Housing

 

Coverage Areas

  • Selected apartments in University Park North Buildings 6-14

 

Details

Users of the University Housing Wi-Fi network can retrieve their personal password from the portal linked below. Your personal password will allow you to connect your devices to the network and it will create a Personal Area Network (PAN) which allows each of a user’s devices (Alexa, Google Mini, wireless printers and smart lightbulbs etc.) to be able to “see” and communicate directly with each other on the network for an “at home” experience. 

 

This network is available in a small number of apartments in University Park North and is a replacement for the Resnet Wi-Fi network.

 

How to Connect

  1. Retrieve your personal password from the portal linked below.
  2. Navigate to the wireless settings on each device.  
  3. Connect to University Housing Wi-Fi network.
  4. Enter your Wi-Fi password when prompted to connect.  
  5. Enable the “auto-join” feature.   

 

Web Portal

Log in with your campus Single Sign On credentials (SSO)

University Housing Wi-Fi Portal

 

Support

Support is provided by SF State ITS by filling out a Technology Service Request Form or calling (415) 338-1420, Monday - Friday from 8:00am - 5:00pm

Wi-Fi Network

MyCampusNet 

 

Coverage Areas

  • Manzanita Square

 

Details

View instructions

 

Support

Support is provided by calling the MyCampusNet support line at (833) 548-4746 or via email, support@MyCampusNet.com.