Overview:
Due to the power outage affecting campus on Tuesday, January 16, ITS will now conduct the Avaya Workplace Server maintenance tomorrow, January 18, at 7 p.m. This maintenance will run through Friday, January 19, at 8 a.m. During this time, users may be unable to log in to Avaya Workplace or experience an interruption in services. All maintenance will occur during non-business hours for minimal disruption.
Benefit: Avaya Workplace will have the ability to support ACD feature and migrate SSO to MS Azure
What Can You Expect
All Avaya Workplace users may be unable to log in during the maintenance window or experience intermittent service interruptions.
Support
If you experience issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.