Qualtrics Email Deliverability Issues (March 1, 2022)

Overview 

ITS is investigating an email issue associated with Qualtrics-generated emails not being delivered to SF State email accounts.

What Can You Expect 

Qualtrics emails being sent to SF State email accounts are not being received by users. Qualtrics emails sent to non-SF State email accounts are not impacted, and continue to operate as expected.

Support 

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.