Overview
ITS will apply a critical Oracle patch to the PROD database from Saturday, November 23, at 7 a.m. through Sunday, November 24, at 7 a.m. These critical security updates ensure our data remains protected. During the patch process, there will be a brief interruption to all services that connect to the Oracle databases.
Benefit: Upgrading the Oracle PROD will ensure our databases remain secure.
What Can You Expect
The following applications and services will not be available during upgrading:
• Academic Senate Voting
• CEL Shopping Cart
• Class Schedule
• Directory Search
• Email Account Services
• Grade Exceptions
• Refresh production data and material views
• Password Change / Reset
• Pre-Requisite Roster
• SF State ID lookup
• Short Term Loan
• University Calendar
• Zeus Test
Support
If you experience issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.