Overview
Beginning Friday, October 27, 2023, ITS will perform an Oracle 19C Database upgrade that will apply to the FWPRD database. The upgrade will ensure our data remains protected. The maintenance window will run from Friday, November 3, at 5:00 p.m. until Sunday, November 5, 2023, at 5:00 p.m.
There will be a brief interruption to all services that connect to Oracle databases during the upgrade timeframe.
Benefit: Upgrading the Oracle PROD environment will ensure we can meet the compliance standard by the CSU Chancellor’s Office.
What Can You Expect
The following applications and services will not be available during upgrading:
- Cash Offset for GL
- CFS Crosswalk
- Change Oracle Account Password
- CSU Accounting Line for GL
- Gator pass
- Independent Contractor for Auxiliary
- Prorate
- Registration Appeal
- Scheduled Jobs for Cashnet
- Short-term loan
Support
If you experience issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.