Overview
Beginning Friday, May 24, 2024, ITS will apply critical Oracle patches to the OIMPRD and IRDMPRD databases. These critical security updates ensure our data remains protected. The maintenance will run until Saturday, May 25, 2024, at 5:00 p.m. During the patch process, there will be a brief interruption to all services that connect to the Oracle databases.
Benefit: Upgrading the Oracle OIMPRD and IRDMPRD will ensure our databases remain secure.
What Can You Expect
The following applications and services will not be available during upgrading:
• Budget AO - Executive Dashboard (Tableau Cloud)
• Division of Student Life (DSL) GatorX DataMart
• Metro College Data Feed to SalesForce Cloud
• Office of Research and Sponsored Programs (ORSP) Data Feed to InfoED Cloud
• The Oracle Identity Manager (OIM) Provisioning system
• University Advancement CRM DataMart (BlackBaud Cloud)
• WebFocus reporting services - Dept of IR
Support
If you experience issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.