Oracle Database Maintenance (Friday, March 3, 2023, at 5:00 p.m.- Saturday, March 4, at 5:00 p.m.)

Overview 

Beginning Friday, March 3, 2023, at 5:00 p.m. until Saturday, March 4, 2023, at 5:00 p.m., ITS will conduct a server migration to OS version Oracle Linux 8 which will be applied to the IRDMPRD database. There will be an interruption to all services that connect to the Oracle databases while the update is being applied. 

Benefit:  

This update will ensure there is support for the Oracle Linux server version. 

What Can You Expect 

The following applications and services will not be available during the upgrade process:  

  • Institutional Research (IR) WebFocus Websites (https://ir.sfsu.edu/course-data) 

  • Metro College Data Feed to SalesForce Cloud 

  • Office of Research and Sponsored Programs (ORSP) Data Feed to InfoED Cloud 

  • Division of Student Life (DSL) GatorX DataMart 

  • University Advancement CRM DataMart (BlackBaud Cloud) 

  • Budget AO - Executive Dashboard (Tableau Cloud) 

Support 

If you experience issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.