Overview
Information Technology Services (ITS) will apply a critical Oracle patch to the PROD and OBPRD database from Friday, March 21, at 5 p.m. through Saturday, March 22, at 5 p.m. These essential security updates help ensure our data remains protected. During this maintenance window, there will be a brief interruption to all services that connect to the Oracle databases.
Benefit: Upgrading the Oracle PROD and OBPRD will enhance security and ensure continued protection of our systems.
What to Expect
The following applications and services will be unavailable during the maintenance period:
- Academic Senate Voting
- CEL Shopping Cart
- Class Schedule
- Data refresh for select OnBase MVs
- Data refresh for HR_INTERFACE object
- Data refresh for OneCard
- Directory Search
- Email Account Services
- Grade Exceptions
- MV refresh for Academic Technology
- MV refresh for Follett Bookstore
- MV refresh for [Web Team (e.g., CR objects)]
- OnBase application
- Password Change / Reset
- Pre-Requisite Roster
- SF State ID Lookup
- Short-Term Loan
- University Calendar
- Zeus Test
Support
If you experience any issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.