Overview
On Friday, June 7, 2024, ITS will apply a critical Oracle patch to the PROD database. These critical security updates ensure our data remains protected. The maintenance will run from Friday, June 7, 5 p.m. through Saturday, June 8, 2024, at 5:00 p.m. During the patch process, there will be a brief interruption to all services that connect to the Oracle databases.
Benefit: Upgrading the Oracle PROD will ensure our databases remain secure.
What Can You Expect
The following applications and services will not be available during upgrading:
• Academic Senate Voting
• CEL Shopping Cart
• Class Schedule
• Data refresh for HR_INTERFACE object
• Data refresh for OneCard
• Data refresh for some OnBase MVs
• Directory Search
• Email Account Services
• Grade Exceptions
• MV refresh for Academic Technology
• MV refresh for Follett Bookstore
• MV refresh for usage of Web Team, such as those CR objects
• Password Change / Reset
• Pre-Requisite Roster
• SF State ID lookup
• Short Term Loan
• University Calendar
• Zeus Test
Support
If you experience issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.