Oracle Database Maintenance (Friday, June 23, 2023, 5:00 p.m. – 8 p.m.)

Overview

On Friday, June 23, 2023, from 5 p.m. until 8 p.m., Information Technology Services (ITS) will update the OS/Oracle configuration maintenance for the IRDMPRD database. These updates ensure our data remains protected. There will be an interruption to all services that connect to the Oracle databases while updating the maintenance.

Benefit: 

 Implementing these updates will ensure our database operates in a secure environment. 

What Can You Expect

The following applications and services will not be available during updating: 

  • WebFocus reporting services – Department of Institutional Research
  • Metro College Data Feed to SalesForce Cloud
  • Office of Research and Sponsored Programs (ORSP) Data Feed to InfoED Cloud
  • Division of Student Life (DSL) GatorX DataMart
  • University Advancement CRM DataMart (BlackBaud Cloud)
  • Budget AO - Executive Dashboard (Tableau Cloud)

Support

If you experience issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.