Overview
On Friday, July 21, 2023, ITS will apply upgrades to the Oracle 19C Database on the IRDMPRD database. These upgrades ensure our data remains protected. The maintenance window will run from Friday, July 21, 2023, 5:00 p.m. until Saturday, July 22, 2023, 5:00 p.m. There will be an interruption to all services that connect to the Oracle databases during the upgrade installation.
Benefit:
This enhancement will ensure that we maintain highly secure Oracle databases.
What Can You Expect
The following applications and services will not be available during updating:
- WebFocus Reporting Services - Department of Institutional Research
- Metro College Data Feed to the SalesForce Cloud
- Office of Research and Sponsored Programs (ORSP) Data Feed to InfoED Cloud
- Division of Student Life (DSL) GatorX DataMart
- University Advancement CRM DataMart (BlackBaud Cloud)
- Budget and Operations - Executive Dashboard (Tableau Cloud)
Support
If you experience issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.