Overview
Beginning Friday, December 8, 2023, ITS will apply a critical Oracle patch and O/S update to the IRDMPRD database. These critical security updates ensure our data remains protected. The maintenance will run until Saturday, December 9, 2023, at 5:00 p.m. During the patch, there will be a brief interruption to all services that connect to the Oracle databases.
Benefit: Upgrading the Oracle IRDMPRD will ensure our databases are secure.
What Can You Expect
The following applications and services will not be available during upgrading:
- Budget AO - Executive Dashboard (Tableau Cloud)
- Division of Student Life (DSL) GatorX DataMart
- Metro College Data Feed to SalesForce Cloud
- Office of Research and Sponsored Programs (ORSP) Data Feed to InfoED Cloud
- University Advancement CRM DataMart (BlackBaud Cloud)
- WebFocus reporting services - Dept of IR
Support
If you experience issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.