Overview
ITS will apply a critical Oracle patch on the OIMPRD and IRDMPRD databases from Friday, December 6, 2024, at 5 p.m. until Saturday, December 7, 2024, at 5 p.m. These critical security updates ensure our data remains protected. During the patch process, all services connecting to the Oracle databases will be interrupted.
Benefit: Upgrading the Oracle OIMPRD and IRDMPRD databases will ensure our databases remain secure.
What Can You Expect
The following applications and services will not be available during upgrading:
- Budget AO - Executive Dashboard (Tableau Cloud)
- Division of Student Life (DSL) GatorX DataMart
- Metro College Data Feed to SalesForce Cloud
- Office of Research and Sponsored Programs (ORSP) Data Feed to InfoED Cloud
- The Oracle Identity Manager (OIM) Provisioning system
- University Advancement CRM DataMart (BlackBaud Cloud)
- WebFocus reporting services - Dept of IR
Support
If you experience issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.