Overview
Information Technology Services (ITS) will apply a critical Oracle patch to the PROD and OBPRD databases from Friday, December 05, at 5 p.m. through Saturday, December 06, at 5 p.m. These essential security updates help protect our data and ensure system integrity. During this maintenance window, there will be a brief interruption in all services connected to the OnBase databases.
Benefits
Upgrading the PROD and OBPRD databases will strengthen security and ensure continued protection of SFSU data.
What to Expect
The following applications and services will be unavailable during the maintenance period:
- • Academic Senate Voting
- • CEL Shopping Cart
- • Class Schedule
- • Directory Search
- • Email Account Services
- • Grade Exceptions
- • Password Change / Reset
- • Pre-Requisite Roster
- • SF State ID lookup
- • Short Term Loan
- • University Calendar
- • Zeus Test
- • Data refresh for OneCard
- • Data refresh for some OnBase MVs
- • Data refresh for HR_INTERFACE object
- • MV refresh for Academic Technology
- • MV refresh for Follett Bookstore
- • MV refresh for usage of Web Team such as those CR objects
- • OnBase application
Support
If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.