Overview
Information Technology Services (ITS) will apply a critical Oracle patch to the OIMPRD and IRDMPRD databases from Friday, August 15, at 5 p.m., through Saturday, August 16, at 5 p.m. These essential security updates will help protect SFSU data and maintain system integrity. During this maintenance window, all services connected to the Oracle databases will be unavailable.
Benefits
Upgrading the OIMPRD and IRDMPRD databases will strengthen security and ensure continued protection of SFSU data.
What to Expect
The following applications and services will be unavailable during the maintenance period:
• Budget AO - Executive Dashboard (Tableau Cloud)
• Division of Student Life (DSL) GatorX DataMart
• Metro College Data Feed to Salesforce Cloud
• Office of Research and Sponsored Programs (ORSP) Data Feed to InfoEd Cloud
• The Oracle Identity Manager (OIM) provisioning system
• University Advancement CRM DataMart (Blackbaud Cloud)
• WebFocus Reporting Services – Dept. of IR
Support
If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.