Overview
Information Technology Services (ITS) is currently addressing network outages affecting parts of campus. The most significant impacts have been reported on the 3rd floor of the Humanities and Social Sciences (HSS) building and the 2nd floor of the Fine Arts building. Other buildings may also be experiencing intermittent network issues, and we are continuing to assess the full scope.
What to Expect
ITS is actively working to identify and resolve all affected areas and restore network connectivity as quickly as possible.
Please note the following impacts in affected areas:
- Hardwired and wireless internet service will be unavailable until the network hardware has been replaced.
- VoIP phones in the listed locations will not function until the network has been restored.
- Full restoration of network services is expected to take approximately 8 hours.
We will provide more information as it becomes available.
Support
If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call 415-338-1420.