Overview
ITS will perform system maintenance on OnBase from Friday, November 15th, at 5 p.m. until Sunday, November 17th, at 5 p.m.
Benefit: This maintenance is necessary to ensure optimal operations and enhanced security in OnBase.
What Can You Expect
During the maintenance window, OnBase will be unavailable to users. After the configuration change, the web and unity clients will not be affected; however, some thick client users with access to multiple departments may have issues working with documents outside their primary department. Users should use the web or unity clients to access, update, and re-index documents when working with multiple departments.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.