Overview
ITS will discontinue the remaining legacy OnBase EP3 servers in production at 8 p.m. on Wednesday, February 26th at 8 p.m.
After the legacy users are shut down, the EP3 Unity Client and EP3 Thick Client will no longer be supported. Users must update to the latest OnBase 24 versions using the OnBase 24 Production servers.
Benefit: By updating OnBase, we increase security and functionality, while reducing service and maintenance costs.
What Can You Expect
Anyone remaining on the legacy EP3 Unity client and/or EP3 Thick client after the servers are shut down will need to upgrade to the OnBase 24 client. These upgrades are available through your IT Service providers now.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.