New GlobalProtect Client Version (Friday, April 21, 2023, 8 p.m.)

Overview

On Friday, April 21, 2023, at 8 p.m., ITS will implement a new GlobalProtect client version 5.2.12 to enforce security.

Benefit:

The new version of GlobalProtect will enable more settings for a thorough client security check.  

What Can You Expect

Upon connecting to VPN, once the new version goes live, users will be prompted to upgrade their GlobalProtect client to the latest version, 5.2.12.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.