Network Downtime Notice – Friday, August 15 to Saturday, August 16, 2025

Overview

The university will conduct a scheduled power redundancy test on Saturday, August 16, 2025, from 7:00 a.m. to 3:00 p.m. To protect critical equipment from potential power surges during the test, most campus network switches will be powered down starting at 6:00 p.m. on Friday, August 15.

 

Internet and network services (wired and wireless) will not be available from Friday, August 15 at 6:00 p.m. until Saturday, August 16 at 3:00 p.m.

 

The campus data center will remain operational during the maintenance window.

 

Benefit

This preventive measure helps avoid failure of the power supply units in network switches and ensures the long-term reliability of the university’s network infrastructure.

 

 

What to Expect

  • No access to campus internet or Wi-Fi during the downtime window
  • No access from campus to campus-hosted systems and services (including file shares, printers, and some VoIP phone services) 
  • Restoration of network services is expected by 3:00 p.m. on Saturday, August 16

 

The following buildings will have network equipment powered down and will not have network connectivity during the maintenance window:

  • Burk Hall
  • Business
  • Creative Arts
  • Fine Arts
  • Gym
  • Hensill Hall
  • Health and Social Sciences
  • Humanities
  • Marcus Hall / College of Liberal & Creative Arts
  • Library (except Room LIB 020C)
  • Administration Building (except Data Center ADM 09)
  • Science & Engineering Innovation Center
  • Psychology and Ethnic Studies
  • Mashouf Wellness Center
  • Science
  • Student Services Building
  • Thornton Hall

 

Please Note: Other campus buildings not listed above may also experience power-related disruptions during the redundancy test.

 

Support

If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call 415-338-1420.