Overview
ITS will be migrating the campus listserv called Mailman to new Sympa listserv software on Tuesday, June 7, 2022, from 8 a.m. to 5 p.m. The Mailman listserv (listname@lists.sfsu.edu lists) is primarily used for collaborating with non-SF State email addresses, or a list which has many members. Migrating to Sympa will improve security and reliability. It will also introduce a native management interface that offers advanced configuration features. This will improve the service experience and enable users to self-manage all aspects of their mailing lists.
What Can You Expect
After the migration is completed, all SF State mailing list owners, moderators, and subscribers who have Faculty or Staff privileges will be able to log in to Sympa with their SF State single sign-on at:
For Owners
https://sfsu.service-now.com/sp?id=kb_article_view&sysparm_article=KB0010963
For Moderators
https://sfsu.service-now.com/sp?id=kb_article_view&sysparm_article=KB0010973
For Subscribers
https://sfsu.service-now.com/sp?id=kb_article_view&sysparm_article=KB0010958
Mailman distribution lists WILL NOT be available during and after the migration. All distribution lists will be migrated to Sympa, but their list names and addresses will remain the same. Please note that archived messages in Mailman WILL NOT migrate to Sympa. Please do double-check that your list configurations are properly migrated and functioning as expected.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.